AMIRA LLOYD
Walmart
Waukesha,WI
1
Certification
2027
years of professional experience
Work History
Fashion Team Associate
5 Months- Assisted customers with locating products, answering basic questions, and resolving simple concerns.
- Stocked merchandise and maintained organized sales floor displays for easy customer navigation.
- Zoned aisles and recovered merchandise to maintain clean, shoppable department conditions.
- Unloaded freight, sorted inventory, and replenished shelves using store stocking procedures.
- Phone Number: (715) 536-2414
Front Desk Receptionist (Fletcher Hall)
4 Months- Greeted visitors and directed inquiries to appropriate campus offices with professionalism.
- Verified identification, issued visitor access, and followed office security procedures.
- Logged correspondence, updated contact records, and organized confidential paperwork.
- Responded to routine questions about campus services, forms, and office procedures.
- Supported office operations by preparing documents, filing records, and restocking reception materials.
- Phone Number: (920) 424-1163
Multicultural / Pre-College Community Advisor
4 Years 10 Months- Supported multicultural students by organizing events and connecting them to support services in North Scott Hall at University of Wisconsin Oshkosh during school year and summer. In addition, worked as a Pre-College Advisor during the summer for high school students.
- Mediated roommate conflicts to create a positive living environment for residents.
- Provided individualized support through one-on-one assistance to residents facing social and academic challenges.
- Phone Number: (920) 424-1163
Customer Service Associate
- Provided friendly, attentive assistance to customers, enhancing overall customer experience.
- Resolved customer issues through effective problem-solving, contributing to increased customer satisfaction.
- Phone Number: (715) 539-0218
Mental Health Technician
1 Year- Documented client activities, collaborated with healthcare professionals, and administered medications as certified Medication Aide, contributing to effective treatment plans.
- Established supportive relationships, provided emotional aid, crisis intervention, and individualized care, facilitating client recovery.
- Supported treatment plans by reinforcing coping skills and therapeutic routines during shifts.
- De-escalated crisis situations using calm communication and approved intervention techniques.
- Phone Number: (701) 364-0743
Education
Bachelor of Science - Education
- Education - Social Science BSE
- History (Secondary Education)
Associate of Arts - Liberal Arts
Skills
My previous work experience in customer service
education
mental health settings
and community advising has helped me develop strong interpersonal
communication
and problem-solving skills. These experiences have given me valuable experience working directly with individuals
remaining calm and patient under pressure
and maintaining a positive and supportive attitude. I bring enthusiasm
adaptability
and a strong work ethic to every professional setting.
Certification
- Short Term Substitute Teaching License - 3 Year (04/07/2026 - 06/30/2029)
Timeline
Fashion Team Associate
Walmart
06.2026 - CurrentRead More
Front Desk Receptionist (Fletcher Hall)
University of Wisconsin Oshkosh
01.2025 - 05.2025Read More
Multicultural / Pre-College Community Advisor
University of Wisconsin Oshkosh (Scott Hall)
01.2022 - 2025Read More
Mental Health Technician
Dacotah Foundation
01.2019 - 01.2020Read More
Customer Service Associate
Walgreens
2020 - 01.2023Read More
University of Wisconsin Oshkosh
Bachelor of Science from Education
Read More
Minneapolis College
Associate of Arts from Liberal Arts
Read More