Summary
Overview
Work History
Education
Skills
Certification
Documents
Timeline
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Amira Rizk

Dearborn Heights

Summary

Dedicated professional with demonstrated skills in the medical field, time management and trend tracking Experience working in challenging environments to provide customer-focused resolutions and feedback Willing to take on any task to support team and help the business succeed. My goal behind working in the medical field is to improve the health care quality and to help the patient to pass over their pain by giving them a good time by doing my work fast and right.

Overview

4
4
years of professional experience
1
1
Certification

Work History

SPA (specimen Processing)

GCH (garden city hospital, Dearborn Heights Inkster
03.2013 - 06.2017
  • Collect information, accurately completing all project documents, specimen-related paperwork, and other report forms as necessary
  • Set up, arrange, clean, maintain, and dismantle lab equility
  • Process specimens for storage and transport to testing facilities
  • Record results and specimen details into epic system
  • Process blood and urine specimens (e.g., spinning and aliquoting)
  • Conduct urine tests on urine specimens
  • Participate in cross training to fill other duties as assigned
  • multi-line phone
  • Distribute the specimens to the deferent parts of lab (hematology, chemistry, Coag, microbiology)
  • Send specimens to redraw if hemolyses clotted or QNS.

Phlebotomy Technician

GCH (garden city hospital)
Dearborn Heights, Inkster
  • Draw blood for inpatients and outpatients
  • Answer calls and use multiphone
  • Perform venipuncture and other blood-collection procedures for specimen
  • Ensure completeness and accuracy of labeling on all specimens
  • Operate and maintain all equipment associated
  • Maintain appropriate levels of supplies necessary for the collection
  • Read testing orders and patient information for appropriateness and completeness of the order
  • Ensure that specimens collected by another location (patient, physician, nurse, medical assistant or phlebotomist) are properly labeled with appropriate patient information; are collected in the appropriate containers and contain adequate amount for testing requested
  • Assists in identifying and communicating potential problems and errors to the Laboratory Manager
  • Practice proper patient identification, especially when working on hospital floors using a minimum of “Two” patient identifiers
  • Transport all specimen samples after scanning them to the lab
  • Work with many patients varying in age and health status
  • Be friendly, courteous, and empathetic
  • Keep my cart well-organized and always filled
  • Respond to rapid calls such as cold bleu, stroke rapid and do CPR if needed.

Lab Office /receptionist

GCH (garden city hospital, Dearborn Heights Inkster
  • Collect information, accurately completing all project documents, specimen-related paperwork, and other report forms as necessary
  • Set up, arrange, clean, maintain, and dismantle lab equipment
  • Accurately label and perform quality checks (QC)
  • fax results for provider and patients
  • train new employees
  • Independently manage administrative duties, participate in conference calls, complete online training
  • Answered incoming calls, directed inquiries to appropriate staff members, and took messages when necessary.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Education

Associate degree - Arabic literature

Lebanese university

Bachelors - interior design

Lebanese international university

Institution degree - accounting

Skills

  • Positive mentality
  • Coachable
  • Leadership skills
  • Critical thinking
  • Problem solving mentality
  • Work under pressure
  • Good training skills
  • Time management
  • Organized
  • Self-developed
  • High self-esteem
  • Speak 2 languages (English/Arabic(native))
  • Critical Thinking
  • Risk Management
  • Epic Systems
  • multi tasking
  • direct patient care
  • customer service
  • lab corp
  • point of care

Certification

  • American red cross certificate (BLS)
  • Phlebotomy technician diploma
  • PHC National Patient Safety Goals (NPSG)
  • Pain Management, Assessment and Treatment (PA)
  • Emergency Preparedness (PA)

Documents

available upon request.

Timeline

SPA (specimen Processing)

GCH (garden city hospital, Dearborn Heights Inkster
03.2013 - 06.2017

Phlebotomy Technician

GCH (garden city hospital)

Lab Office /receptionist

GCH (garden city hospital, Dearborn Heights Inkster

Associate degree - Arabic literature

Lebanese university

Bachelors - interior design

Lebanese international university

Institution degree - accounting

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