Amira Shatat
CVS Pharmacy
SACRAMENTO,CA
2
Languages
1
Certification
2
years of professional experience
Detail-oriented Certified Dental Assistant with two years of experience in a healthcare environment. Expertise in patient communication, appointment scheduling, and maintaining confidentiality. Certified in dental radiography and infection control, committed to delivering quality patient care as part of a dental team.
Work History
Pharmacy Technician
2 Years- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Maintained cleanliness and organization of pharmacy workspace to comply with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Set up and modified patient profiles to include current medications and insurance details.
- Scheduled vaccination appointments and assisted with appointment coordination.
Education
Associate of Science - Business
Dental Assistant - Dental Assistant
Skills
Electronic Health Records
Confidentiality and HIPAA
Patient Care
Workflow efficiency
Medication dispensing
Workflow optimization
Patient privacy
Sterilization Procedures
Medication Safety
Team collaboration
Certification
- Pharmacy Technician Certificate
- Dental Assistant Certificate
- Infection control Certificate
- Dental X-Ray (Radiography) Certificate
- CPR Certificate
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
08.2024 - CurrentRead More
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