Amirah Brunache
Charlotte,NC
Summary
Customer-focused Sales Floor Leader with experience driving sales, delivering exceptional customer service, and boosting revenue. Friendly, with excellent communication and interpersonal skills, to facilitate repeat business. Skilled at coaching and training sales employees to become top performers.
Overview
10
10
years of professional experience
Work History
Sales Floor Leader
Skechers Factory Outlet
Concord, NC
09.2021 - Current
- Drives sales through engagement of customers, suggestive selling and sharing product knowledge
- Manages cash register operations using POS system and processed sales and returns.
- Assists with inventory, including receiving and stocking merchandise
- Assists with training, development and mentoring of sales employees.
- Delegates tasks to maintain efficient workflow.
- Facilitates store opening and closing procedures, securing valuables, arming and disarming alarm system and inspecting premises for urgent needs.
Camp Counselor
Girls Rock
Charlotte, NC
07.2016 - 07.2017
- Lead a group of elementary school aged student musicians in writing music
- Taught students in playing guitar
- Assisted students in their education seminars
- Welcomed participants and directed to assigned areas.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Met with parents and briefed on camp activities.
Music Assistant
Pachyderm Music Lab
Indian Trail, NC
08.2016 - 05.2017
- Kept equipment functional and supplies well-stocked to promote efficient operations.
- Assisted students in learning the guitar
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Drove customer feedback to deliver information to management for corrective action.
Education
Associate of Applied Science - Business Administration
Rowan-Cabarrus Community College
Salisbury, NC12.2020
Skills
- Customer Service and Retail
- Management/Supervision
- Sales and product knowledge
- Microsoft Word, Excel, and Powerpoint
- Staff Training and Motivation
- Relationship Building
- Detail oriented
- Multitasking skills
Timeline
Sales Floor Leader
Skechers Factory Outlet
09.2021 - Current
Music Assistant
Pachyderm Music Lab
08.2016 - 05.2017
Camp Counselor
Girls Rock
07.2016 - 07.2017
Associate of Applied Science - Business Administration
Rowan-Cabarrus Community College