Amirah Chaplin
Georgetown,DE
Summary
Detail-oriented and compassionate behavioral health professional with 5+ years of experience providing case management, psychosocial assessments, crisis intervention, and coordinated discharge planning support. Adept at collaborating with physicians, nurses, therapists, and interdisciplinary teams to ensure safe, timely, and patient-centered transitions of care. Skilled in developing individualized aftercare plans, coordinating community resources, documenting care according to regulatory standards, and supporting patients and families throughout the treatment process. Experienced in fast-paced, high-acuity environments and committed to SUN Behavioral’s mission of safety, quality, compassion, and integrity.
Overview
7
7
years of professional experience
Work History
Family Resource Coordinator
First State Community Action Agency
Georgetown, DE
09.2024 - Current
- Conduct comprehensive psychosocial assessments to identify needs, barriers, and aftercare requirements for children, families, and vulnerable individuals.
- Develop individualized service and care plans aligned with client treatment goals and safety needs.
- Coordinate access to community providers including mental health services, medical care, housing, financial supports, and crisis resources.
- Maintain thorough and timely documentation, including progress notes, assessments, and discharge summaries in compliance with program and regulatory standards.
- Collaborate daily with interdisciplinary partners including law enforcement, schools, public agencies, and crisis responders to ensure continuity of care.
- Provide crisis intervention, de-escalation, and safety planning for clients in acute distress.
- Manage a caseload of 40 clients while ensuring effective communication, follow-up, and care coordination.
Case Manager
OAR of Richmond
Richmond, VA
07.2022 - 08.2024
- Conducted intake assessments and formulated individualized service plans addressing behavioral health, social, financial, housing, and legal needs.
- Coordinated patient aftercare by connecting clients with therapists, psychiatric providers, group homes, housing programs, and community agencies.
- Maintained collaborative relationships with physicians, treatment providers, and support agencies to ensure continuity of care.
- Provided trauma-informed crisis intervention and de-escalation to stabilize clients experiencing acute emotional or behavioral episodes.
- Attended court hearings to communicate client progress, treatment compliance, and aftercare plans.
- Completed documentation and maintained records meeting agency, legal, and safety standards.
- Supported patients through challenging transitions, ensuring safe discharge from programs and connection to continuing care services.
Intake Specialist
Virginia Department of Health
Richmond, VA
06.2019 - 07.2022
- Conducted psychosocial and needs assessments for pregnant and postpartum clients, identifying barriers to medical, mental health, and social stability.
- Coordinated referrals to home visiting programs, WIC, mental health services, child development supports, and community resources for ongoing aftercare.
- Provided crisis intervention and immediate stabilization for families experiencing acute stress, trauma, or safety concerns.
- Collaborated with multidisciplinary health teams to plan care and ensure smooth transitions between services.
- Ensured accurate, HIPAA-compliant documentation and communication with care providers.
- Educated patients on available aftercare resources and supported their engagement in treatment or follow-up services.
Education
Master of Social Work Candidate -
Delaware State University
Dover, DE05-2027
Bachelor of Science - Health Sciences
Virginia Commonwealth University
Richmond, VA05-2019
Skills
- Discharge Planning & Care Coordination
- Psychosocial Assessments & Treatment Planning
- Multidisciplinary Team Collaboration
- Crisis Intervention & De-escalation
- Continuum of Care Management
- Patient & Family Advocacy
Timeline
Family Resource Coordinator
First State Community Action Agency
09.2024 - Current
Case Manager
OAR of Richmond
07.2022 - 08.2024
Intake Specialist
Virginia Department of Health
06.2019 - 07.2022
Bachelor of Science - Health Sciences
Virginia Commonwealth University
Master of Social Work Candidate -
Delaware State University