Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amirah Gascot

Loganville,GA

Summary


Developed critical thinking and problem-solving skills in a rigorous academic environment focused on cybersecurity. Gained expertise in threat analysis and risk management, demonstrating adaptability and a proactive mindset. I want to transition into a new field, leveraging these transferrable skills to add value in diverse professional settings.

Overview

3
3
years of professional experience

Work History

Distribution Center Clerk

HomeGoods, TJX Companies
10.2023 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Worked effectively in fast-paced environments.

Credit Card Customer Service Representative

USAA Bank
02.2022 - 09.2023
  • Contributed to fraud prevention efforts by diligently monitoring accounts for suspicious activity and promptly taking appropriate actions when necessary.
  • Reduced wait times for callers by effectively managing high call volumes and promptly handling inquiries.
  • Enhanced customer satisfaction by efficiently addressing and resolving credit card issues.
  • Implemented credit card account maintenance procedures to determine the accuracy of customer information and compliance with federal regulations.

Volunteer

Supreme Boys and Girls Club
06.2021 - 10.2021
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Encouraged community gardening efforts to promote sustainable living.
  • Fostered a sense of community, organizing neighborhood gatherings.

Education

Associate of Science - Cyber Security

Gwinnett Technical Colleg
Lawrenceville, GA
05-2026

High School Diploma -

Cedar Grove High School
Ellenwood, GA
05-2020

Skills

  • Database entry
  • Information Security
  • Network Security

  • Threat Intelligence
  • Access Control

Timeline

Distribution Center Clerk

HomeGoods, TJX Companies
10.2023 - Current

Credit Card Customer Service Representative

USAA Bank
02.2022 - 09.2023

Volunteer

Supreme Boys and Girls Club
06.2021 - 10.2021

Associate of Science - Cyber Security

Gwinnett Technical Colleg

High School Diploma -

Cedar Grove High School
Amirah Gascot