Ida Garcia
Mae
Lake Charles,LA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Sales and Distribution Clerk
United States Postal Office
10.2018 - Current
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Maintained a professional atmosphere within a office setting through effective communication skills and polished presentation abilities.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to correct recipients in a timely manner.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Package Handler
Fed Ex Ground
01.2017 - 10.2018
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Manager
Popeyes® Louisana Kitchen
09.2014 - 01.2017
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
West Valley High School
Cottonwood, CA 08.2009 - 05.2013
Skills
Information Security
Quality Control
Database entry
Information Security
Cash Management
Administrative Support
Telephone Etiquette
Mail handling
Operations Support
Expense Tracking
Staff Training and Development
Complex Problem-Solving
Timeline
Sales and Distribution Clerk
United States Postal Office
10.2018 - Current
Package Handler
Fed Ex Ground
01.2017 - 10.2018
Manager
Popeyes® Louisana Kitchen
09.2014 - 01.2017
High School Diploma -
West Valley High School
08.2009 - 05.2013