AMIRIA MITCHELL
Orlando
Summary
Offering strong communication skills, eager to learn and develop within professional environment. Contributes to efficiency by maintaining organized workflow/space. Ready to use and develop skills that contribute to educational and professional growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
01.2024 - 08.2024
- Maintained outstanding customer service by engaging in conversations with guests and ensuring they feel heard.
- Handled returns, exchanges, and complaints professionally, maintaining positive relationships with guests.
- Assisted coworkers when needed to maintain smooth functioning of the store.
- Provided prompt and efficient assistance at checkout counters.
Customer Service Associate
Walgreens
07.2023 - 01.2024
- Helped large volume of customers every day with great customer service skills, ensuring happy guests.
- Answered phone calls and helped guests with their questions/needs.
- Actively listened to customers to ensure concerns were handled as quickly and effectively as possible.
Front of House Team Member
Chick - Fil - A
06.2022 - 02.2023
- Established and maintained a welcoming atmosphere by greeting each guest warmly and providing exceptional service.
- Built a strong working relationship with coworkers which lead to enhanced teamwork and efficiency.
- Supported overall team goals by assisting other staff members during peak hours as needed.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12-2026
AA
Palm Beach State College
Lake Worth, FL01.2024
High School Diploma -
Jupiter High School
Jupiter, FL05.2024
Skills
- Exceptional communication
- Strong empathy
- Stress tolerance
- Customer service
- Computer skills
- Detail-oriented
Certification
- Microsoft Office 365
Timeline
Guest Advocate
Target
01.2024 - 08.2024
Customer Service Associate
Walgreens
07.2023 - 01.2024
Front of House Team Member
Chick - Fil - A
06.2022 - 02.2023
Bachelor of Science - Psychology
University of Central Florida
AA
Palm Beach State College
High School Diploma -
Jupiter High School
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