Amisha Orozco

Managed all billing operations by overseeing charge entry and payment posting, preparing daily work, and accommodating workflow during employee absences to close the day. Implemented and maintained efficient billing systems and procedures, reviewed workmen's compensation bills and medical records for accuracy, completed timely medical record audits, collaborated with accounts payable to resolve payment disputes, addressed patient complaints and concerns, and hired and trained billing staff.

Lead-Medical Biller

November 2018 to September 2021

Working denials and appeals daily, assisting entry level billing clerks with billing/payment questions, scrubbed superbills for appropriate billing, accounting for monies received when totaling the daily deposits, open and closing office when management was not available.

Medical Biller
June 2016 to October 2018
Accountability in reviewing accounts and sending statements, billing patient/insurance for balance, collection accounts, entering charges and posting payments, handling of mail, preparing deposits, working follow-up, insurance verification, assisting patients with any billing questions, run reports for closing day and physicians.

Appointment Scheduler
November 2015 to May 2016

Organized daily doctor's schedule
scheduled patient appointments/cancellations/rescheduling
communicated with doctors regarding prescriptions when patients needed a refill
communicated with management
received and reviewed referrals from primary care doctors and called patients to schedule initial appointments

Conducted inventory in nurse's supply room, medication room, and utility room; stocked nurse's supply room upon shipment arrival; replenished medication and utility room; purchased and delivered supplies to departments; prepared isolation carts for medical staff.

Worksite: Delano District Skilled Nursing Facility

Recorded and filed admission and discharge documents, reviewed documents for completeness, thinned medical charts, maintained health record indexes and storage and retrieval systems, organized medical records, assisted with audits, ensured medical records confidentiality, accompanied residents to doctor appointments.

Supported Health Information Management Department by maintaining up-to-date charts through efficient filing and record organization

Processed billing, entered charges, posted payments, and prepared deposits for financial accuracy.

Accomplishments: At my time at the clinic, I was part of the Billing Department. Because there was an increased volume of patients, they were looking for a third person for the department. I was an extern and was hired on after my externship was over. I was an excellent addition because I learned quickly.