Amit Rao
Leander,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Stocker
Michaels
09.2020 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement..
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Restaurant Manager
Bawarchi Biryani Point Indian Cuisine
10.2019 - 01.2024
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
Customer Service Representative
Tech Mahindra
03.2016 - 07.2018
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Collections Agent
First Credit Services
08.2013 - 01.2016
- Third party gym collection
- Reached out to approximately 80-90 account holders daily.
- Quantified debtor balances to avoid late payments and bad credit.
Collections Agent
Zenta Pvt Ltd
12.2010 - 08.2012
- Asset acceptance third party collection
- Researched accounts and completed due diligence to resolve collection problems.
- Maintained accurate records of customer accounts, payments and payment plans.
Collections Agent
Trac Mail
02.2009 - 02.2010
- Amex process third party collection
- Analyzed customer financial records to determine appropriate payment plan.
- Established relationships with customers to encourage payment of delinquent accounts.
Customer Service Representative
Intelenet
05.2007 - 12.2007
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree -
University of Mumbai
Pune 05.2003
Skills
- Punctual and Reliable
- Teamwork and Collaboration
- Positive Attitude
- Motivated Team Player
- Flexible Schedule
- Friendly and Personable
Education Qualification
Under Graduate
Personal Information
- Hobbies: Cricket, Watching wrestling , Visiting New Places.
- Date of Birth: 03/11/86
Timeline
Stocker
Michaels
09.2020 - Current
Restaurant Manager
Bawarchi Biryani Point Indian Cuisine
10.2019 - 01.2024
Customer Service Representative
Tech Mahindra
03.2016 - 07.2018
Collections Agent
First Credit Services
08.2013 - 01.2016
Collections Agent
Zenta Pvt Ltd
12.2010 - 08.2012
Collections Agent
Trac Mail
02.2009 - 02.2010
Customer Service Representative
Intelenet
05.2007 - 12.2007
No Degree -
University of Mumbai