Amit Shah
Front Desk Associate
Chattanooga,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Days Inn , Sleep Inn, Best Western
09.2021 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Asked customers questions to meet special requests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Maintained transaction security by verifying payment cards against identification.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Bachelor of Commerce - Accounting And Business Management
Gujarat University, India
IndiaAssociate of Applied Science - Business Administration And Management
Dalton State University, GA
Dalton, GASkills
- Multitasking Abilities
- Coding & Entry
- Front Office Support
- Customer Loyalty
- Posting Charges
- Checking Reservations
- Problem-Solving Skills
- Guest Satisfaction
Certification
Oracle Database Administrator
Timeline
Front Desk Associate
Days Inn , Sleep Inn, Best Western
09.2021 - Current
Bachelor of Commerce - Accounting And Business Management
Gujarat University, India
Associate of Applied Science - Business Administration And Management
Dalton State University, GA
Oracle Database Administrator
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