Sketching, Ukulele and Fitness
Amitesh Singh
Cleveland,OH
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
For the past 5 years, I've shifted my focus towards customer oriented local owned business. Focusing mostly in customer service and improving sales of dedicated business in multiple sectors.
Overview
14
14
years of professional experience
Work History
Store Supervisor
Coventry Food Market & Fine Wine
11.2023 - Current
- Supervised daily store operations, ensuring compliance with quality and safety standards.
- Trained and mentored new staff on product knowledge and customer service best practices.
- Managed inventory levels, optimizing stock placement for improved accessibility and sales.
- Implemented promotional displays, enhancing product visibility and driving customer engagement.
Real Estate & Industrial Recycling Business
Self-employed
02.2018 - 09.2023
- Reconciled accounts and reviewed expense data, net worth, and assets. Improved sales by 18% quarterly.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Evaluated and improved financial records to make important business decisions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
IT Technician
University Hospital Case Medical Center
05.2015 - 09.2017
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Configured systems according to prescribed software and hardware frameworks.
Lecturer, Computer Science
Chouksey Engineering College
07.2012 - 08.2014
- Conducted individual research projects to actively contribute to institution's research work.
- Trained and developed students' skills in word-processing, spreadsheet and database.
Education
Bachelor of Engineering Technology - Computer Science
Chhattisgarh Swami Vivekanand Technical University
Bhilai, India 07.2008 - 04.2012
Skills
Microsoft Office Suite
Timeline
Store Supervisor
Coventry Food Market & Fine Wine
11.2023 - Current
Real Estate & Industrial Recycling Business
Self-employed
02.2018 - 09.2023
IT Technician
University Hospital Case Medical Center
05.2015 - 09.2017
Lecturer, Computer Science
Chouksey Engineering College
07.2012 - 08.2014
Bachelor of Engineering Technology - Computer Science
Chhattisgarh Swami Vivekanand Technical University
07.2008 - 04.2012