Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amithy Berrios

Florida,FL

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Prepared to enhance team performance and customer satisfaction. Background includes managing customer service operations and optimizing workflows for better efficiency. Known for fostering collaboration and adapting to dynamic environments. Brings expertise in conflict resolution and team leadership.

Overview

6
6
years of professional experience

Work History

Order Entry Processor

Atalanta
02.2023 - Current
  • Contributed to revenue growth by ensuring prompt submission of accurate quotes to clients based on their specific needs.
  • Reduced errors in order entry by implementing quality control measures and routine database audits.
  • Collaborated with team members to ensure timely and efficient fulfillment of customer orders.
  • Bolstered company reputation as a trustworthy supplier through diligent adherence to established quality guidelines for every entered order.
  • Strengthened relationships with key customers through consistent communication regarding their order status, changes, or delays.

Bartender Supervisor

Showgirls Inc
03.2019 - 09.2024
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.

Education

High School Diploma -

Miami Southridge Senior High School
06-2015

Skills

  • Deadline oriented
  • Numeric data entry
  • Typing speed
  • Sales support
  • Problem resolution
  • Strong multitasking
  • Patience and tolerance
  • Highly reliable
  • Responsible alcohol service
  • Cash register operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Order Entry Processor

Atalanta
02.2023 - Current

Bartender Supervisor

Showgirls Inc
03.2019 - 09.2024

High School Diploma -

Miami Southridge Senior High School
Amithy Berrios