Amitoj Singh
Aurora,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Personable Medical Assistant bringing 4+ years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer satisfaction.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Caregiver
Rise above
Glendale, AZ
01.2018 - 01.2020
- Assisted with meal planning to meet nutritional plans.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
- Engaged client in physical and mental activities to sustain quality of life.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Delivered high-quality, geriatric care to private client.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Transported patients to and from medical, dental and personal care appointments.
- Worked with supervisory medical staff to review cases and improve care.
- Fostered relationship with client, providing companionship and counseling.
Medical Assistant
Phoenix Children's Hospital
Chandler, AZ
10.2021 - 12.2021
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Reviewed treatment sheets for consistency, completeness and accuracy.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Followed all principles of asepsis and infection control to meet patient safety guidelines.
- Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Printed and filed examination data records according to HIPAA patient standards.
Medical Assistant
Mountain Park Health Center
Phoenix, AZ
02.2020 - 10.2020
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Tested and repaired dialysis and medical testing equipment.
- Coordinated and executed proper medical waste disposal.
- Took messages using Allscripts Touchworks.
- Reviewed treatment sheets for completeness and accuracy.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Communicated with patients by phone and via written correspondence.
- Observed and documented patient status and reported patient complaints to case manager for resolution.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Assisted with technical treatments and entered information in patient records and charts.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
- Positioned patients for optimal comfort before procedures.
- Answered appointment calls.
- Prepared, stained, cover slipped and catalogued cytology specimens.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Sterilized medical equipment after each procedure.
- Requested scripts from doctors and verified insurance and coding.
- Educated patients about medications, procedures and physician's instructions.
- Followed all principles of asepsis and infection control.
Medical Assistant
Arrowhead physical medicine
Glendale, AZ
08.2019 - 02.2020
- Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
- Trained patients on how to properly operate medical equipment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Produced ER, OR and portable x-rays.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Sterilized medical instruments as needed.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Nursing Student
Banner Health
Phoenix, AZ
12.2021 - Current
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Measured patient peak flows to improve workflow efficiency.
- Used cerner software to process patient payments and update accounts.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Batch-scanned and indexed patient charts to improve data availability while maintaining security.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Assisted with patient admission by setting up and explaining call system and answering questions.
- Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
- Assisted medical team with procedures.
- Delivered high level of care to every patient.
- Maintained safe and comfortable environment for each patient.
- Collaborated with staff members to facilitate quality care.
- Monitored patient status and reported update to senior medical staff.
Clinical Office Manager
Care lock clinic
Phoenix, AZ
08.2021 - Current
- Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards governing quality patient care.
- Verified and administered employee timesheets to maintain accurate payroll.
- Managed PTO by approving, denying and processing requests.
- Partnered with senior operations staff and human resources to expertly handle office or employee issues.
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
- Analyzed and identified improvements to implement in department systems and controls.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Evaluated program performance against expectations.
- Communicated company philosophies and policies, demonstrated work routines and documented performance.
- Managed work requests, new orders and pricing changes while coordinating logistics to verify delivery dates.
- Planned and executed successful corporate meetings, lunches and special events for large and small groups.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client appointments.
Clinical Support Specialist/Medical Assistant
Relieve Allergy Asthma and Hives
Phoenix, AZ
06.2022 - 06.2023
- Consulted with patients upon reviewing health and medical histories.
- Built strong and trusting rapport with clients and loved ones.
- Greeted, guided and offered assistance to patients and visitors.
- Reviewed contract requirements and benefits to open cases.
Education
Bachelor of Science - Nursing
University of Arizona
Tucson, AZ05.2024
Certified Medical Assistant - Health Care
Phoenix Job Corps Center
Phoenix, AZHigh School Diploma -
Willow Canyon High School
Surprise, AZSkills
- Respectful and Compassionate
- Verbal and Written Communication
- Relationship Building
- Dependable and Responsible
- HIPAA Compliance
- Catheter Change and Preparation
- Professional Bedside Manner
- Charting Expertise
- Advanced Anatomy Knowledge
- Wound Care and Irrigation
- Blood and Tissue Collection
- Wound Care
- Problem Anticipation and Resolution
- Operating EKG Equipment
- Multitasking and Prioritization
- Diagnostic Testing
- Procedure Assistance
- Supply Management
- Clinical and Operational Judgement
- Critical Thinking
- Patient Relations
- Medical Terminology
- Patient Records Analysis
- Pain Management
- Decision Making
- Problem-Solving
- Documentation and Reporting
- Training Proficiency
- Technical Troubleshooting
- Pediatric Health Care
- Care Quality Assessments
- Risk Management
Timeline
Clinical Support Specialist/Medical Assistant
Relieve Allergy Asthma and Hives
06.2022 - 06.2023
Nursing Student
Banner Health
12.2021 - Current
Medical Assistant
Phoenix Children's Hospital
10.2021 - 12.2021
Clinical Office Manager
Care lock clinic
08.2021 - Current
Medical Assistant
Mountain Park Health Center
02.2020 - 10.2020
Medical Assistant
Arrowhead physical medicine
08.2019 - 02.2020
Caregiver
Rise above
01.2018 - 01.2020
Bachelor of Science - Nursing
University of Arizona
Certified Medical Assistant - Health Care
Phoenix Job Corps Center
High School Diploma -
Willow Canyon High School