Amitoj Singh
Milwaukee,WI
Summary
Excelling in customer service and team leadership. Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
9
9
years of professional experience
Work History
Assistant Manager
HAD'S Indian Cuisine
Brookfield
09.2021 - 11.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Server
India Garden Restaurant
Wauwatosa
07.2016 - 12.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WIForklift Certified
Skills
- Time management
- Leadership
- Active listening
Languages
English
Timeline
Assistant Manager
HAD'S Indian Cuisine
09.2021 - 11.2025
Server
India Garden Restaurant
07.2016 - 12.2020
GED -
Milwaukee Area Technical College
Forklift Certified