Amiya Sanders
Gary,Indiana
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Dog Daycare Attendant
Ballhog Rottweilers 219
2020.02 - Current
- Head Supervisor
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Trained animals in behavioral compliance or other special routines or commands.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Take calls for any concerned customers and guidance on proper animal care and handling
IT Intern
Gary Community School Corporation
2022.06 - 2022.08
- We learned the basics of coding, how to identify problems on technology, how to replace the RAM, and how to install software on school devices
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Helped department set up equipment for meetings, events and operations.
- Maintained inventory records and documentation for equipment in database.
- We also learned how to troubleshoot, run a diagnostic for desktops as well as laptops.
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Installed application software and upgrades, virus protection, and drivers.
Boys Basketball Manager
Gary Community School Corporation
2018.11 - 2021.03
- My job consisted of keeping the boys' jersey clean and well kept, keeping score of the games, and making sure everything was prepared for each and every game
- For home games i passed out jerseys to the players so I memorized each of their jerseys and warmup sizes
- Recorded all of their games for Huddle, so that potential college coaches could scout players
- Responsible for locking up after each practice.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
College - Psychology
Indiana State University
Terre Haute, INHigh school diploma -
Westside Leadership Academy
Gary, IN06.2021
Skills
- Technical support
- Therapy
- Desktop support
- Team management
- Leadership
- Teamwork
- Software troubleshooting
- Communication
- Social listening
- Mac OS
- Pet Food and Supply Sales
- Physical Condition Monitoring
- Daycare Environments
- Responding to Technical Questions
- New Installations
- Customer Service Skills
- Negotiation and Conflict Resolution
- Exceptional Team Communicator
- Nondiscriminatory Practices
- Strength and Conditioning
- Supportive Listening Skills
- Safety Standards
- Administration and Reporting
- Organizational Skills
- Emotional Support
Timeline
IT Intern
Gary Community School Corporation
2022.06 - 2022.08
Dog Daycare Attendant
Ballhog Rottweilers 219
2020.02 - Current
Boys Basketball Manager
Gary Community School Corporation
2018.11 - 2021.03
College - Psychology
Indiana State University
High school diploma -
Westside Leadership Academy
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