Amiyah Pitts
Lake Villa,IL
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. My goal is to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Production Associate
Baxter
Round Lake, IL
05.2022 - Current
- Conducted IV bag inspections
- Efficiently cleaned and maintained finishing rooms
- Train new employees on inspection process of IV bags
- Packaged IV bags for shipment to final destinations
Customer Service
Walmart
Vernon Hills, IL
07.2020 - 06.2021
- Effectively greeted customers with a positive attitude
- Enhanced efficiency in handling returns and exchanges
- Utilized various applications for bill payments and money transfers
- Addressed and resolved customer concerns
- Maintain a positive attitude
- Maintained clean and organized work environment
- Collaborated effectively with team members to successfully accomplish all assigned job tasks
- Trained new customer service personnel in product knowledge, sales techniques, and customer service protocols.
Cashier
Party City
Gurnee, IL
09.2018 - 03.2021
- Greet customers in a friendly manner
- Answer customer inquires regarding Party City services
- Assisted customers in selecting suitable products
- Maintained inventory and displayed products in an orderly manner
- Executed different designs of balloon artistry.
Cashier
Macy's - Sunglasses Hut
Gurnee, IL
03.2018 - 04.2019
- Ensured customers were greeted with a warm and pleasant attitude
- Processed returns and exchanges efficiently
- Performed nightly inventory audits
- Balance cash register at the beginning and end of the day
- Elevated visibility of eyewear collection
- Exceeded monthly sales quota through effective utilization of product knowledge
Cashier
Mariano's
Gurnee, IL
06.2016 - 04.2018
- Engaged with customers in a welcoming manner
- Scanned items and efficiently bagged groceries
- Executed accurate cash handling procedures
- Promoted a clean and organized atmosphere for daily operations.
Education
Phlebotomy
Phlebotomy Training Specialist
Schaumburg, IL07-2024
High School Diploma -
Grayslake North High School
Grayslake, IL05-2018
Skills
- Paying critical attention to detail
- Team player
- Positive attitude
- Leadership
- Communication
- Cash handling
- Accuracy
- Customer service
- Multi-tasking
- Problem Solving
- Patient Identification
- Improving Customer Experience
- Blood collection
- Venipuncture
Education
- Grayslake North High School, Diploma, 08/01/14, 05/01/18
- College of Lake County, 08/01/18, 05/01/21
Certification
- Certified Phlebotomy Technician
- CPR Certified through AMerican Hear Association
Timeline
Production Associate
Baxter
05.2022 - Current
Customer Service
Walmart
07.2020 - 06.2021
Cashier
Party City
09.2018 - 03.2021
Cashier
Macy's - Sunglasses Hut
03.2018 - 04.2019
Cashier
Mariano's
06.2016 - 04.2018
Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Grayslake North High School