Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amiyah Williams

Troy,NY

Summary

Dynamic and customer-focused professional with experience at HOFFMAN Car Wash, excelling in cash handling and delivering exceptional service. Proven ability to enhance customer satisfaction through effective communication and teamwork, while maintaining a clean and organized environment. Committed to achieving goals and fostering positive relationships to drive repeat business.

Overview

2
2
years of professional experience

Work History

Team Member

HOFFMAN Car Wash
Latham, NY
05.2023 - Current

• Served as a cashier, managed phone communications, and maintained employee schedules and attendance records.

• Upheld workplace cleanliness through regular cleaning tasks.

• Detailed vehicles, including vacuuming, washing, sanitizing, and towel drying.

• Worked as a greeter, engaging customers in conversation, achieving commission sales, managing customer check-ins, and ensuring a clean work environment.

Sales Associate

Burlington
Latham, NY
02.2023 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

High School Diploma -

Troy HighSchool
1950 Burdett Ave, Troy NY

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Collaboration and teamwork
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Creativity and innovation
  • Goal setting and achievement
  • Clear communication

Timeline

Team Member

HOFFMAN Car Wash
05.2023 - Current

Sales Associate

Burlington
02.2023 - 03.2023

High School Diploma -

Troy HighSchool