Summary
Overview
Work History
Education
Skills
Awards/ Achievements
Personal Information
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Amiyah Jacques

Charlotte,North Carolina

Summary

Organized Community Assistant coordinating multiple tasks to deliver seamless operations. Offering seven years in client relations and support services environments with proven success improving efficiency and effectiveness. Compassionate and empathetic with strong relationship-building and communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Assistant

American Campus Communities(leasing office)
Charlotte, NC
02.2023 - 08.2023
  • Provided support to residents in resolving conflicts and addressing grievances.
  • Assisted in the coordination of student activities, including lectures, seminars, workshops and retreats.
  • Maintained records of all incidents reported by residents or observed by staff.
  • Created informational brochures regarding safety protocols, rules and regulations for residence halls.
  • Responded promptly to resident inquiries regarding housing issues or concerns.
  • Cultivated an inclusive environment that promotes respect for diversity among all members of the residential community.
  • Protected confidential information of residents with careful documentation.
  • Maintained accurate records and documented client data in company databases.

Prestige Beauty Advisor

Ulta Beauty
02.2022 - 08.2022
  • Working at this company taught me the power of persuasion
  • Was the top performer in customer conversions and credit card sales and maintained top advisor spot for around a year
  • Developed strong customer relationship skills by way of personable yet professional interactions on the sales floor that were recognized by both coworkers and customers
  • Supported store operations using knowledge of P.O.S
  • System, processing returns, production stock and management of damaged inventories
  • Added value by maintaining store image and personal image at the same time.

FOH member

Chick Fil A
Charlotte
10.2020 - 02.2022
  • Led training for newly onboarded co-workers and developed their knowledge and skillsets to enable success in their roles while adding value to Chick Fil A
  • Developed teamwork and leadership skills in a fast-paced, dynamic environment
  • Worked a variety of positions preparing, serving, and accommodating guests
  • Greatly contributed to positive energy in the restaurant to provide co-workers and guests a great experience
  • Stocking, organizing, directing, and facilitating positive interaction.

Beautification intern

Lucky you Salon
Charlotte
03.2017 - 07.2019
  • Increased productivity by maintaining cosmetologists work-stations and managing supplies
  • Created an inventory management system in Excel that led to optimized inventory operations and tracking
  • Managed salon schedule by answering incoming calls, documenting messages and relaying information to salon staff and customers
  • Facilitated salon culture by keeping good energy to provide positive family-oriented work experience that staff, and customers could benefit from.

Education

Some College (No Degree) - Health Service Managment

North Carolina A & T State University
Greensboro, NC

Some College (No Degree) -

University of North Carolina At Charlotte
Charlotte, NC

Vance High school

Home School / High School diploma

Skills

  • Marketing Research
  • Presentations; Effective Communication
  • Excellent Customer Service & Relationship Management
  • Teaching; Leading Training Programs
  • Organization
  • Schedule Management
  • Certified Microsoft Office Specialist Including: Excel, PowerPoint, Word
  • Clerical Support
  • Community Outreach
  • Documentation Management
  • Service Optimization

Awards/ Achievements

  • National Honors Society
  • Technical National Honors Society

Personal Information

Amiyah, Jacques, 10647 Harbor Hill Dr, Charlotte, NC, 28273, 803-443-3758, AmiyahJacques800@gmail.com

Affiliations

  • Member of HSM club
  • Member of SHAC
  • Enjoy curating aesthetically pleasing visuals

Accomplishments

  • Honors Society & Technical Honors Society

Certification

  • Microsoft word certified
  • Microsoft Powerpoint

Languages

English
Native/ Bilingual
French
Elementary

References

References available upon request.

Timeline

Community Assistant

American Campus Communities(leasing office)
02.2023 - 08.2023

Prestige Beauty Advisor

Ulta Beauty
02.2022 - 08.2022

FOH member

Chick Fil A
10.2020 - 02.2022

Beautification intern

Lucky you Salon
03.2017 - 07.2019

Some College (No Degree) - Health Service Managment

North Carolina A & T State University

Some College (No Degree) -

University of North Carolina At Charlotte

Vance High school

Home School / High School diploma

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