Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ammal Elmashni

Fremont,CA

Summary

I am seeking to gain career experience in the criminal justice or law field while pursuing a law degree.

Overview

4
4
years of professional experience

Work History

Service Associate

Fletcher Jones Mercedes Benz
Fremont, CA
08.2024 - Current

● Processed cash, credit card, and check payments securely and quickly
● Quickly and accurately filled out loaner vehicle agreements
● Processed and checked out the returned vehicles efficiently
● Greeted, assisted, and directed customers with other needs
● Collect payment reports and create a report of the day’s sales
● Organized and processed customer paperwork to comply with policies
● Worked and coordinated with service advisors, technicians, porters, sales employees, and many others in the dealership to provide quality service to customers
● Worked in fast fast-paced environment under pressure

Seasonal Parks and Recreation Employee

City Of Fremont, Ca Government
Fremont, CA
05.2022 - Current

● Helped serve and assist customers at a waterpark, opened and closed the waterpark,
made food, and cashiered
● Coordinated with other departments to provide a variety of services, including food
concessions, lifeguards, and first aid staff
● Managed collaborations with other departments to coordinate special events
● Provided customer service assistance and addressed complaints
● Managed daily operations of recreational facilities
● Provided knowledgeable service when answering questions and greeted customers in a friendly and professional manner

Retail Sales Associate

TJX Companies
Fremont, CA
11.2022 - 08.2024

● Processed returns, exchanges, and refunds per company policies
● Professionally handled customer complaints
● Processed credit card transactions quickly and securely
● Provided accurate information about products, prices, and services
● Greeted customers and provided exceptional customer service
● Built and maintained relationships with peers and upper management to drive success
● Helped customers find specific products, answered questions, and offered product advice
● Engaged customers in friendly, professional dialogue to determine needs
● Assisted in visual merchandising, creating appealing displays that capture interest
● Completed daily recovery tasks to keep areas clean and neat for maximum productivity

Education

High School Diploma -

Mission San Jose High School
Fremont, CA
06-2024

Transfer Credits -

Ohlone College
Fremont, CA

Bachelor of Science - Criminal Justice

California State University, East Bay
Hayward, CA
05-2026

Paralegal Certification -

University of California, Irvine
Irvine, CA
06-2026

J.D. - Part-time JD Program

University of The Pacific Mc George School of Law
Sacramento, CA
05-2030

Skills

    Cashiering/Customer Service

    Food Service/Host/Hostess

    Merchandising/Retail Sales/Retail Management

    Communication Skills

    Training New Employees

    Phone Etiquette

    Attention to Detail

    Managing and Organizing Confidential Paperwork

Timeline

Service Associate

Fletcher Jones Mercedes Benz
08.2024 - Current

Retail Sales Associate

TJX Companies
11.2022 - 08.2024

Seasonal Parks and Recreation Employee

City Of Fremont, Ca Government
05.2022 - Current

High School Diploma -

Mission San Jose High School

Transfer Credits -

Ohlone College

Bachelor of Science - Criminal Justice

California State University, East Bay

Paralegal Certification -

University of California, Irvine

J.D. - Part-time JD Program

University of The Pacific Mc George School of Law