AMMAL ELMASHNI
Fremont
Summary
I am a dedicated and motivated law student eager to gain valuable experience in the legal field. I am committed to developing a strong foundation in legal principles and practices, especially seeking to contribute to impactful legal work. I have excellent research and analytical skills and am ready to support legal teams and serve clients effectively.
Overview
4
4
years of professional experience
Work History
Service Administrator
Fletcher Jones Mercedes Benz
Fremont, CA
08.2024 - Current
- Processed cash, credit card, and check payments securely and quickly
- Quickly and accurately filled out loaner vehicle agreements
- Processed and checked out the returned vehicles efficiently
- Greeted, assisted, and directed customers with other needs
- Collect payment reports and create a report of the day's sales
- Organized and processed customer paperwork to comply with policies
- Worked and coordinated with service advisors, technicians, porters, sales employees, and many others in the dealership to provide quality service to customers
- Worked in fast fast-paced environment under pressure
Seasonal Parks and Recreation Employee
City Of Fremont, Ca Government
Fremont, CA
05.2022 - Current
- Helped serve and assist customers at a waterpark, opened and closed the waterpark, made food, and cashiered
- Coordinated with other departments to provide a variety of services, including food concessions, lifeguards, and first aid staff
- Managed collaborations with other departments to coordinate special events
- Managed and supervised employees on day to day basis and ensured smooth operations of the department
- Provided customer service assistance and addressed complaints
- Managed daily operations of recreational facilities
- Provided knowledgeable service when answering questions and greeted customers in a friendly and professional manner
Retail Sales Associate
TJX Companies
Fremont, CA
11.2022 - 08.2024
- Processed returns, exchanges, and refunds per company policies
- Professionally handled customer complaints
- Processed credit card transactions quickly and securely
- Provided accurate information about products, prices, and services
- Greeted customers and provided exceptional customer service
- Built and maintained relationships with peers and upper management to drive success
- Helped customers find specific products, answered questions, and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Assisted in visual merchandising, creating appealing displays that capture interest
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Education
J.D. - Part-time JD Program
University of The Pacific Mc George School of Law
Sacramento, CA05-2030
Paralegal Certification - undefined
University of California, Irvine
Irvine, CA06-2026
Bachelor of Science - Criminal Justice
California State University, East Bay
Hayward, CA05-2026
Transfer Credits - undefined
Ohlone College
Fremont, CA01-2025
High School Diploma - undefined
Mission San Jose High School
Fremont, CA06-2024
Skills
- Cashiering/Customer Service
- Merchandising/Retail Sales/Retail Management
- Communication Skills
- Training New Employees
- Phone Etiquette
- Attention to Detail
- Managing and Organizing Confidential Paperwork
- Office Work
Timeline
Service Administrator
Fletcher Jones Mercedes Benz
08.2024 - Current
Retail Sales Associate
TJX Companies
11.2022 - 08.2024
Seasonal Parks and Recreation Employee
City Of Fremont, Ca Government
05.2022 - Current
High School Diploma - undefined
Mission San Jose High School
Transfer Credits - undefined
Ohlone College
Bachelor of Science - Criminal Justice
California State University, East Bay
Paralegal Certification - undefined
University of California, Irvine
J.D. - Part-time JD Program
University of The Pacific Mc George School of Law