Ammar Abdelghany
McLean,VA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Car Salesperson
Ourisman Honda of Tysons
05.2024 - 11.2024
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Drivers Education Instructor
Rakoda Driving School LLC.
01.2024 - Current
- Evaluated student performance and documented progress and goals. Developed curriculum to encourage student progress and advance performance level.
- Supported student drivers in hands-on road training.
- Maintained accurate student records to meet DOT requirements.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
SERVICE MANAGER
TBC Corporation
02.2021 - 01.2023
- Managed team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
- Explained complex repair procedures in simplified terms to support informed decision-making.
- Reduced service downtime for clients by proactively addressing potential issues.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
ANIMAL CARE SPECIALIST
A-PLUS PETS, LLC
02.2019 - 11.2020
- Ensured timely and accurate documentation and performed quality record review
- Trained new staff members on proper handling techniques and safety protocols, reducing instances of injury to both staff and animals.
- Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
CHILDCARE PROVIDER
Rising Star Education Center, LLC
10.2015 - 06.2018
- Demonstrated basic computer skills, database management and typing
- Demonstrated organizational skills, problem-solving, analytical skills and detail oriented.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Service Advisor
TBC Corporation
10.2020 - 02.2021
- Developed and maintained strong customer relationships and Improved customer satisfaction by providing expert advice on tire selection and maintenance.
- Performed comprehensive tire inspections to diagnose issues and recommend appropriate solutions.
- Advised clients regarding programs, pricing, schedules and financing options
- Trained newly hired sales team members.
Education
Aviation
ATP Flight School
Manassas11-2025
ASSOCIATE IN SCIENCE (A.S.) IN MICROBIOLOGY CANDIDATE -
Northern Virginia Community College
Fairfax County, VA05.2023
BACHELOR OF SCIENCE (B.S.) IN BIO-CHEMISTRY -
Bridgewater College
Bridgewater, VA06.2019
HIGH SCHOOL DIPLOMA -
McLean High School
McLean, VA06.2018
Skills
- Team leadership and coordination
- Trustworthy and diligent
- Effective conflict resolution
- Quality management
- Staff management
- Exceptional customer service
- Aviation decision-making
- Academic leadership
- Guidance for students
- Instructional planning
- Versatile work style
- Interpretation of meteorological data
References
- JAMES CARROL, District Manager, TBC Corporation - District Manager, (681) 258-0164, Jcarroll@tirekingdom.com
- JAAFAR BELHOUSSINE, Store Manager, National Tire And Battery - Supervisor, (703) 584-5029, m8620@tirekingdom.com
- THANH NGUYEN, Chief Executive Officer, A-Plus Pets, LLC - Administrator, (703) 785-4431, info@a-pluspets.com
- YASSER ABDELGHANY, Chief Executive Officer, Rising Star Education Center - Manager, (703) 678-7078, Mr.A@rakodadrivingschool.com
Certification
- Automotive Service Excellence (ASE)
- Driving Instructor
- Instrument and Commercial Rated Pilot SEL and MEL airplanes
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Car Salesperson
Ourisman Honda of Tysons
05.2024 - 11.2024
Drivers Education Instructor
Rakoda Driving School LLC.
01.2024 - Current
SERVICE MANAGER
TBC Corporation
02.2021 - 01.2023
Service Advisor
TBC Corporation
10.2020 - 02.2021
ANIMAL CARE SPECIALIST
A-PLUS PETS, LLC
02.2019 - 11.2020
CHILDCARE PROVIDER
Rising Star Education Center, LLC
10.2015 - 06.2018
BACHELOR OF SCIENCE (B.S.) IN BIO-CHEMISTRY -
Bridgewater College
Aviation
ATP Flight School
ASSOCIATE IN SCIENCE (A.S.) IN MICROBIOLOGY CANDIDATE -
Northern Virginia Community College
HIGH SCHOOL DIPLOMA -
McLean High School
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