Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic
Ammar               AL

Ammar AL

San Antonio,TX

Summary

Skills

  • Dedicated to providing outstanding customer service and promoting clear communication among diverse teams and cultures.
  • Skilled in team leadership, accounting, data entry, and data analysis.
  • Proficient interpreter fluent in English, Arabic, and Kurdish languages.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Customer Service & Sales Representative

Spectrum
10.2019 - Current

Customer service experience more than 5 Years

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Sales & customer Solution. Experience with spectrum call center . Pitch mobile internet cable stream video Home phone all services

Security Officer Armed & Unarmed Level2 & 3

Allied / G4S / Securitas Security
05.2017 - 10.2020

All Norton Hospitals , G4S Securitas, Allied Security (May2017/2018/-11/2019)

functionality, proactively addressing any issues identified.

  • Supported crisis management efforts, closely monitoring and reporting on emergency situations.
  • Conducted routine inspections of monitoring equipment to ensure optimal.

Bank Employee - Staff Management

Kurdistan International Bank
05.2006 - 05.2017
  • More than 10 years’ experience Opened, closed, and updated accounts for customers. & worked in Money transfer & Cashier like Western Union & Swift .
  • Supported business customers with tailored banking solutions, promoting growth and long-term partnerships.

Education

Bachelor’s Degree - Foreign Language And Translation (Arabic/English)

College of Art
Louisville KY, Iraq
01-2017

Skills

  • Completed Network A certification course2024
  • Top 10 employee recognition 2023 Spectrum
  • Recognized for earning Silver & Bronze Reward certifications Excellent Customer Service 2024
  • US Army Recommendation Translator for 101st Airborne US Army 2003-2004 Iraq

Personal Information

Certification

Network +A

Armed & Unarmed Security certificate

Timeline

Customer Service & Sales Representative

Spectrum
10.2019 - Current

Security Officer Armed & Unarmed Level2 & 3

Allied / G4S / Securitas Security
05.2017 - 10.2020

Bank Employee - Staff Management

Kurdistan International Bank
05.2006 - 05.2017

Bachelor’s Degree - Foreign Language And Translation (Arabic/English)

College of Art