Ammar Chetoui
Columbus,Ohio
Summary
Dynamic professional with a friendly demeanor and a strong work ethic, experienced at Amazon driver with proven problem-solving skills. Adept at collaborating in teams and delivering exceptional customer service, I excel in fast-paced environments. Proficient in financial management and technical support, I consistently achieve results while maintaining a positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Amazon
Foryou Logistics
Lockbourne, OH
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Help Desk Technician
Civital
Algeria
03.2023 - 10.2023
- Provided technical support to end-users via phone, email, and remote assistance.
- Diagnosed and resolved hardware and software issues efficiently.
- Assisted in maintaining accurate records of user interactions and support requests.
- Collaborated with team members to improve knowledge base articles and troubleshooting guides.
- Monitored system performance and reported anomalies to senior technicians for escalation.
- Conducted user training sessions for new software applications and tools.
- Participated in IT projects to implement new technologies within the organization.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
Accountant
Sonal Gas
Algeria
02.2021 - 02.2023
- Prepared monthly financial statements to ensure accuracy and compliance with company policies.
- Managed accounts payable and receivable, facilitating timely processing of invoices and payments.
- Conducted reconciliations of bank statements, identifying discrepancies and ensuring resolution.
- Assisted in budget preparation by gathering financial data and analyzing historical trends.
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
Education
Master of Science -
Mouloud Mammeri
Algeria Tizi Ozou07.2021
High School Diploma - Economy Management
Immache Amar
Algeria06.2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
The compTIA A+ certification is a powerful and respected certificate for entry-level IT professionals,demonstrate foundational knowledge and practical skill in computer, hardware, software, networking, and security.
Certification
CompTIA A+
Corporate finance
Business accounting
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Personal Information
Timeline
Amazon
Foryou Logistics
09.2024 - Current
Help Desk Technician
Civital
03.2023 - 10.2023
Accountant
Sonal Gas
02.2021 - 02.2023
Master of Science -
Mouloud Mammeri
High School Diploma - Economy Management
Immache Amar