Ammar Jamal
Ashburn,VA
Summary
Driven sales and operations management professional bringing 5+ years of experience in successfully cultivating partnerships and retaining top accounts with a proven track record of strategic business growth. Multi-tasking and self-motivated leader with expertise in expanding network connections and ensuring end to end client success. Well-versed in implementing pricing models, nurturing productive client relations and team leadership & development.
Overview
8
8
years of professional experience
5
5
Certification
Work History
Sales Manager
Ashlen Staffing Solutions
04.2021 - Current
- Oversee sales, promotions, and campaigns in order to attain new clients
- Develop a sales training manual to implement throughout the sales team
- Executing, directing, and coordinating all sales activities reporting directly to the owner/CEO of the company
- Preparing sales budgets and projections while proposing expenditures to ensure profitability
- Tracking and analyzing sales statistics based on vital quantitative metrics as to develop and implement robust Standard Operating Procedures (SOPs) across the sales team
- Obtaining new clients utilizing a multifaceted approach including the use of efficient digital marketing and AI tools along with direct contact with decision makers at client businesses
- Maintaining and replenishing the sales pipeline to allow for company growth
- Handling and resolving customer inquiries regarding our service with strategic solutions in order to build trust among clients
- Serving as the face of the organization to internal and external partners in a professional manner
- Making data-informed decisions to drive performance and resource allocation
- Developing and maintaining relationships with key clients as to ensure long-term success
- Setting sales quotas and goals for the sales team
- Identifying emerging markets to find new sales opportunities and revenue streams
- Defining and executing territory sales plans
- Traveling to visit potential and existing clients.
Business Owner
Movement X/ AJAM Physical Therapy LLC
10.2021 - Current
- Develop and operate a mobile physical therapy business serving diverse patient populations in their setting of choice allowing for greater access to healthcare services
- Utilize business to business sales relationships to grant access to treatment sites for patients of varying geographic locations
- Utilize data analysis tools to drive efficient client sourcing and sales campaigns allowing for proper resource allocation
- Tracking and analyzing sales statistics based on metrics attained from CRM tools
- Leverage relationships with key opinion leaders in the metro DC region to provide educational seminars and broaden reach
- Regularly generate and analyze budget, projection, and expenditure reports to ensure long-term financial success
- Identify and implement CRM and sales tools to allow for efficient book keeping and business growth
- Consistently build upon new and existing business/client relationships.
Clinical Operations Director
Phoenix Physical Therapy
05.2019 - 04.2021
- Operational management of physical therapy services to a diverse patient population in outpatient, virtual and in-home physical therapy settings to maximize clinical outreach
- Responsible for managing day-to-day operations of the clinics in my region and in-home physical therapy program
- Responsible for business growth and success both within my region by establishing professional relationships, delivering optimal patient and employee experience and liaising between upper management, my team and external parties to reach expectations and achieve goals
- Conducted research and analyzed performance metrics to identify areas of improvement and growth opportunities using CRM tools and market data
- Lead upstart of telehealth and run assessment programs identifying key clients, prospecting digital tools and implementing business processes in order to ensure success
- Communicate with C-Suite executives to carry out policies through preparing/delivering business expansion proposals
- Develop clinical best practice strategies with teammates to an ensure excellent customer experience
- Regularly performed chart audits and coding/utilization reviews to ensure high quality documentation and billing practices are implemented
- Liaised with vendors and upper management to ensure high quality and cost effective supplies are utilized within our clinics
- Interviewed, hired, trained and mentored new staff members
- Serve as a clinical instructor for student physical therapist who were matched via long standing university relationships.
Clinical Operations Manager
AshlenNovacare Rehabilitation
11.2017 - 05.2019
- Physical therapy operations management of a diverse orthopedic patient population
- Collaborated with upper-management in new clinic startups
- Develop and propose business plans including financial risk analysis
- Implemented business development practices to ensure long-term success of the clinic
- Worked with our team to grow the clinic’s volume ~400% leveraging growth opportunities and data metrics
- Organized and participated in marketing activities and sales campaigns
- Performed essential business operations including financial reporting, coding review, utilization review holding staff meetings and identifying emerging growth opportunities
- Interviewed, hired and trained both clinical and support staff when dictated by business growth.
Education
Doctorate of Physical Therapy -
Rutgers University
08.2018
Bachelor of Science - Kinesiology, Healthcare Management
Temple University
08.2015
Skills
- Strategic Partnerships
- Sales (B2B and SaaS)
- Client Relations
- User Experience and Design Certificate
- Leadership/Management
- CRM
- Microsoft Office
- Budgeting and P&L
- Recruitment and Hiring
- Managing Operations and Efficiency
- Complex Problem Solving
Certification
- Google UX Design Professional Certificate
- Clinical Certifications
Timeline
Business Owner
Movement X/ AJAM Physical Therapy LLC
10.2021 - Current
Sales Manager
Ashlen Staffing Solutions
04.2021 - Current
Clinical Operations Director
Phoenix Physical Therapy
05.2019 - 04.2021
Clinical Operations Manager
AshlenNovacare Rehabilitation
11.2017 - 05.2019
Doctorate of Physical Therapy -
Rutgers University
Bachelor of Science - Kinesiology, Healthcare Management
Temple University