Ammar Lungeli Magar

AL-Safa Medical Polyclinic.

06.2012 - Current

Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Answered telephone calls to offer office information, answering inquiries. Forwarded incoming phone calls to concerned department.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Helped patients complete necessary medical forms and documentation.
Maintaining information confidentiality at all times.
Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
Managed multi-line phone system and pleasantly greeted patients.
Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Obtained payments from patients and scanned identification and insurance cards.
Managed office bookkeeping with insurance billing and patient payments.
Assisting medical technologist typing laboratory results in the system and releasing laboratory reports to patients.
Filed important document and kept them well organized.