Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Ammi Cruz

National City

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Seasonal Group Leader

Boys And Girls Club Of Greater San Diego
05.2025 - 07.2025
  • Attended leader development meetings and workshops and applied information into student daily activities.
  • Assisted students with homework issues and helped to incorporate positive study skills.
  • Provided constant supervision and maintained a safe environment for all children.
  • Served as a positive role model for children, demonstrating good behavior and sportsmanship.

Sales Person

Nordstrom, Fashion Valley
08.2024 - 01.2025
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Full Time Operational/ Visual lead

Footlocker, Plaza Bonita
08.2022 - 08.2024
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Received two recognition awards by district and store manager: team member of the quarter and team member with growing stats.
  • Ability to collaborate effectively with the management team to ensure visual consistency and alignment with marketing goals.
  • Process incoming and outgoing shipment received and ensure it visually aligned with the standards/ communication.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Analyzed customer feedback and shopper trends to inform display designs.

Education

Liberal Arts with emphasis on Elementary Education

Southwestern Community College
07.2025

Skills

  • Strong work ethic
  • Positive attitude
  • Attention to detail
  • Hand Held/ Register Proficient
  • MS Suite (Word/ Excel/ Powerpoint)
  • Health and safety procedures

LANGUAGES

Spanish
English

Certification

  • Food Handler Trainer
  • Heartsaver First Aid CPR AED Certified CPS

Timeline

Seasonal Group Leader

Boys And Girls Club Of Greater San Diego
05.2025 - 07.2025

Sales Person

Nordstrom, Fashion Valley
08.2024 - 01.2025

Full Time Operational/ Visual lead

Footlocker, Plaza Bonita
08.2022 - 08.2024

Liberal Arts with emphasis on Elementary Education

Southwestern Community College

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