Senior Litigation ParalegalRecords Department ManagerSubstitute TeacherEscrow Processor
1
Certification
19
years of professional experience
Results-driven professional with extensive experience in administrative support, eager to leverage expertise in a challenging role that enhances operational efficiency. Passionate about providing exceptional client service and maintaining the highest standards of professionalism in every interaction. Proven ability to streamline processes and foster positive relationships, contributing to overall organizational success.
Work History
Senior Litigation Paralegal
4 Years 6 Months
Thomas J. Henry Law, PLLC | 01.2022 - Current
Coordinated discovery processes, streamlining document collection and witness preparation to support litigation efforts.
Compiled and prepared draft discovery responses to ensure timely and accurate submission.
Categorized and interpreted data, analyzing reports and records from opposing counsel to inform legal strategy.
Coordinated requests between multiple parties involved in litigation by way of consistent communication with client, claims and full partnership with attorney through end of case.
Managed extensive case files, ensuring accuracy and compliance with legal standards.
Researched and analyzed law sources such as statutes, recorded judicial decisions, legal articles, and legal codes to prepare legal documents such as briefs, pleadings, or appeals, etc. for use by attorney.
Drafted routine legal documents for review and use by attorneys.
Records Department Manager
4 Years 6 Months
The Barber Law Firm | 06.2017 - 12.2021
Led departmental operations, ensuring compliance with legal standards and firm policies.
Developed and implemented training programs to enhance staff performance and service quality.
Collaborated daily with assigned attorney through various mediums (email, reports, presentations) to resolve property damage and case settlement issues.
Worked closely and in tandem with assigned attorney in a team environment and ensured all policies and procedures were followed and accurate.
Quickly and efficiently set up auto liability, uninsured, underinsured and Personal Injury Protection/Medical Payment claims.
Resolved property damage issues and provided client with their respective options.
Collected police reports from multiple agencies to support case investigations.
Substitute Teacher
2 Years 9 Months
Boerne Independent School District | 08.2014 - 05.2017
Reported to school office at beginning of school day to pick up required materials/schedule of classes and at the end of the school day to return materials
Followed sign out procedures as prescribed by the principal
Carried out a program of study prescribed in the lesson plans left by the classroom teacher.
Executed lesson plans that enhanced student engagement and ensured learning continuity.
Developed classroom environment that fostered learning and aligned with students' maturity and interests.
Modified instructional materials to address diverse learning needs of students.
Escrow Processor
6 Years 5 Months
Southwest Business Cooperation | 10.2007 - 03.2014
Processed escrow transactions, ensuring compliance with state regulations and company policies.
Coordinated communication between buyers, sellers, and lenders to ensure efficient and timely closings.
Assessed and updated collateral protection insurance coverage for financial institutions, insurance agents, and borrowers, ensuring comprehensive protection for loan portfolios and identifying uninsured loans.
Made outbound service calls regarding routine collateral protection insurance coverage questions, inquiries and/or problems on the status of insurance on loans made by borrowers, financial institutions and insurance agents.
Researched, verified and updated loan insurance information.
Prepared, packaged and mailed insurance policies, proof of insurance requests, and paid certificates to members and financial institutions.
Education
Paralegal Certificate - Legal Studies
National Paralegal College | San Antonio, TX | 12-2024