Ammie Kamrath
Waterford,Wisconsin
Summary
Experienced entrepreneur with a proven track record of successfully launching and managing a thriving business for over 8 years. Demonstrated ability to work efficiently from home while effectively managing a diverse clientele, ensuring a positive experience and fostering customer loyalty. With over 20 years of customer service and sales experience perfecting skills such as problem solving, conflict resolution, and customer retention. Passionate about delivering exceptional service and exceeding customer expectations. Skilled in direct sales, consistently exceeding targets and driving revenue growth. Results-oriented professional with a strong entrepreneurial spirit, seeking new opportunities to leverage expertise and drive business success. Eager to contribute to a team that values collaboration and customer satisfaction!
Overview
21
21
years of professional experience
Work History
Salon Owner/Operator
Salon Glam
Waterford
09.2016 - Current
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Created and nurtured relationships with referrers, customers, and partners to promote strategic goals
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Scheduled deliveries with service vendors or product suppliers
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
Salon Owner/Operator
Whizbang Salon
Waterford, Wisconsin
06.2013 - 09.2016
- Examined hair texture and condition to determine appropriate treatment
- Shaped eyebrows and removed facial hair with depilatory creams or waxes
- Emphasized product benefits and assisted clients in selecting retail products or services for hair or skin needs
- Created repeat business by developing long-term relationships with regular customers
- Referred clients to medical personnel for treatment of serious skin problems
- Operated cash register to receive payments from patrons
- Kept work stations clean and sanitized tools, such as scissors, and combs
- Updated and maintained customer information records such as beauty services provided
- Scheduled client appointments.
Cosmetologist And Customer Service
Hair Decisions And Oasis Spa
New Berlin, Wi
01.2004 - 06.2013
- Created repeat business by developing long-term relationships with regular customers
- Scheduled client appointments
- Updated and maintained customer information records such as beauty services provided
- Developed new styles and techniques
- Operated cash register to receive payments from patrons
- Attached wigs and hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches, and photographs
- Kept work stations clean and sanitized tools, such as scissors, and combs
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment and suggested hair styles.
Education
Cosmetology In Hair -
Vici Capelli
Milwaukee, Wi05.2007
Completed Coursework Towards Na In Business Marketing -
Uwmilwaukee
Milwaukee, WI01.2005
Skills
Microsoft word
Sales Strategies
New Business Development
Cost Analysis and Savings
Microsoft excel
Attention to Detail
Customer Relations and retention
Professional Networking
Budgeting and Cost Control
Driven and Determined
Purchasing and Planning
Problem solving
Scheduling
Budget development
Client account management
Inventory management
Business Development
Interpersonal Communication
Self-Motivated
Excellent Communication
Data Entry
Decision-Making
Problem-Solving
Accomplishments
Successfully started and ran my business from home all while managing 3 kids and being a sports mom!
Timeline
Salon Owner/Operator
Salon Glam
09.2016 - Current
Salon Owner/Operator
Whizbang Salon
06.2013 - 09.2016
Cosmetologist And Customer Service
Hair Decisions And Oasis Spa
01.2004 - 06.2013
Cosmetology In Hair -
Vici Capelli
Completed Coursework Towards Na In Business Marketing -
Uwmilwaukee