Open To Work
Ammie M. Kline
Greenville
Summary
Dynamic professional with extensive experience in medical front office operations at Bethany Medical, excelling in insurance verification and patient scheduling. Achieved a significant reduction in billing errors while demonstrating exceptional customer service and attention to detail. Proven ability to enhance patient satisfaction and maintain compliance with HIPAA standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Point of Service
Bethany Medical
High Point
08.2024 - 12.2025
- Handled check-in/out, scheduled appointments, addressed insurance questions, and processed payments to enhance patient experience.
- Updated patient records, verified benefits, and resolved billing issues to ensure accurate financial transactions.
- Cut weekly billing errors from about $22k to under $2k.
- Maintained confidentiality, balanced cash, and supported high-volume patient flow to facilitate efficient operations.
Patient Service Representative
Central Primary Care
Marysville
01.2023 - 05.2023
- Managed intake, scheduling, and EMR updates to ensure accurate patient information and streamlined appointment processes.
- Balanced payments and answered multi-line calls to efficiently address patient inquiries and enhance service delivery.
- Utilized Epic with attention to detail to maintain accurate patient records and support effective care coordination.
Medical Receptionist
Memorial Medical Group
Marysville
05.2022 - 01.2023
- Managed patient check-ins, scheduling, updates, and insurance verification to streamline front desk operations.
- Raised Press Ganey patient satisfaction scores by 7% in the first six months.
- Balanced cash drawer and maintained organized, accurate records for financial transactions.
Community Manager
Havenpark Management
Lockbourne
07.2019 - 08.2021
- Managed leasing, rent collection, and resident relations to enhance community satisfaction and streamline office operations.
- Supervised maintenance staff, coordinating schedules and work orders to ensure timely repairs and resident comfort.
- Oversaw P&L budgets and maintained accurate financial records to support fiscal responsibility and informed decision-making.
Community & Sales Manager
Marysville Estates
Marysville
08.2010 - 02.2019
- Managed leasing, inspections, payroll, budgets, and collections to ensure smooth property operations.
- Assisted residents, coordinated vendors, and collaborated with city officials to enhance community services.
- Processed applications and maintained detailed records to improve resident retention efforts.
Education
Business Management (Some College) -
Columbus State Community College
ColumbusHigh School Diploma -
Marietta High School
MariettaSkills
- EMR/Epic proficiency
- Insurance billing
- HIPAA compliance standards
- Payment processing accuracy
- Patient scheduling coordination
- Records management
- Data integrity
- Compliance strategies
- Front office management
- Office management skills
- Microsoft Office suite expertise
- Customer support
- Time management
- Relationship management
- Problem solving
- Analytical skills
- Detail orientation
- Team leadership
- Multitasking efficiency
- Effective communication
- Verbal communication
- Conflict resolution
- Cultural awareness
Certification
- Notary Public, Ohio
- Real Estate Sales License, Ohio
- Manufactured Housing Sales License
- Driver’s License
Personal Information
Work Permit: Authorized to work in the U.S.
Willing To Relocate
- Versailles, OH
- Arcanum, OH
- Bradford, OH
- Piqua, OH
- Troy, OH
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridOn-SiteSalary Range
$19/hr - $1000/hrTimeline
Point of Service
Bethany Medical
08.2024 - 12.2025
Patient Service Representative
Central Primary Care
01.2023 - 05.2023
Medical Receptionist
Memorial Medical Group
05.2022 - 01.2023
Community Manager
Havenpark Management
07.2019 - 08.2021
Community & Sales Manager
Marysville Estates
08.2010 - 02.2019
Business Management (Some College) -
Columbus State Community College
High School Diploma -
Marietta High School