NATALIE AMARO
Orlando,FL
Summary
Dedicated Medical Assistant with extensive experience in patient-centered care and clinical operations. Demonstrated success in enhancing service quality through effective communication and collaboration with healthcare teams, ensuring patient satisfaction and compliance with safety protocols.
Overview
14
14
years of professional experience
Work History
Medical Assistant Endocrinology
AdventHealth
orlando , FL
07.2025 - Current
- Conducted vital sign assessments and prepared patients for examinations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Informed patients about treatment plans and medication instructions, promoting adherence and understanding.
- Educated patients about medications, procedures and physician's instructions.
- Partnered with physicians to optimize patient care protocols, improving service delivery.
- Supported healthcare team in patient intake and documentation, enhancing overall workflow.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant Pediatric Gastroenterology
Advent Health
orlando , FL
03.2022 - 06.2024
- Coordinated scheduling for patient appointments and follow-ups to optimize clinic workflow.
- Maintained accurate medical records using electronic health systems.
- Supported healthcare providers during patient examinations and procedures.
- Informed patients about treatment plans and medication instructions to enhance understanding and compliance.
- Coordinated referrals to specialists and other healthcare services.
- Ensured compliance with safety protocols and infection control standards.
- Collaborated with team members to improve patient care processes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Recorded detailed notes during patient visits to ensure accurate documentation and continuity of care.
Medical Assistant/PCT
Nemours Children's Hospital
Orlando, FL
03.2014 - 12.2018
- Provided patient-centered care, improving service quality and family satisfaction
- Ensured accurate documentation, speeding up diagnostic reporting
- Executed clinical procedures, boosting patient readiness and care outcomes
- Assisted in examinations, ensuring thorough patient treatment
- Collected lab specimens, facilitating accurate and timely diagnostics
- Assisted healthcare providers during examinations, promoting effective teamwork to deliver high-quality patient care.
- Fostered strong patient relationships through compassionate care, enhancing overall patient satisfaction and trust in healthcare services.
- Conduct initial patient screenings; enhance care quality.
- Manage medication samples; adhere to safety protocols.
- Coordinate patient admissions; improve scheduling efficiency.
- Coordinated team efforts to streamline patient referrals, improving access to care and reducing wait times.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and supporting data integrity.
- Provided emotional support to patients and families, fostering compassion and enhancing overall patient experience.
- Streamlined patient admission processes, significantly improving scheduling efficiency and reducing wait times for services.
- Coordinated patient appointments, enhancing scheduling efficiency.
- Managed E.M.R. for precise data entry, improving data accuracy.
- Recorded vital signs and patient history, ensuring meticulous documentation.
- Assisted in exam room preparation, optimizing patient flow.
- Maintained exam room cleanliness, supporting high-quality patient care.
- Monitored and recorded vital signs, identifying anomalies that prompted timely interventions and ensured patient safety.
- Coordinated with medical staff to prepare examination rooms, maintaining a clean and organized environment for optimal patient experiences.
Medical Assistant/ Lab Processor
Orlando Gastroenterology P.A/Pediatrics
10.2012 - 10.2013
Education
MEDICAL ASSISTANT -
Lighthouse Academy
Orlando, FL08-2010
ASSOCIATE OF SCIENCE - NURSING
Valencia College East Campus
Orlando, FLSkills
- Patient Care
- Vital Signs
- Clinical Procedures
- Medical Documentation
- EMR/Epic proficiency
- Patient Advocacy
- Clinical Data Management
- Laboratory Procedures
- Emergency Response
- Critical Thinking
- Workflow Optimization
- Microsoft Excel
- Microsoft Word
- Team Collaboration
- Vital sign assessment
- Effective communication
Languages
- English
- Spanish
Timeline
Medical Assistant Endocrinology
AdventHealth
07.2025 - Current
Medical Assistant Pediatric Gastroenterology
Advent Health
03.2022 - 06.2024
Medical Assistant/PCT
Nemours Children's Hospital
03.2014 - 12.2018
Medical Assistant/ Lab Processor
Orlando Gastroenterology P.A/Pediatrics
10.2012 - 10.2013
MEDICAL ASSISTANT -
Lighthouse Academy
ASSOCIATE OF SCIENCE - NURSING
Valencia College East Campus