Experienced registered nurse with 17 years of expertise in elevating patient care. Proven knowledge in patient care, EPIC electronic healthcare system utilization, leadership, problem-solving, and workflow prioritization. Eager to leverage abilities and expertise in the role of Quality Safety RN Coordinator at your esteemed company.
Overview
18
18
years of professional experience
Work History
Physician Provider Recruiter HR Specialist
Department of Veterans VISN 12
09.2023 - Current
Primary point of contact (POC) for physician and provider candidate site visits/interviews and ensures an enhanced candidate experience through coordination of candidate travel, interview agendas, facility tours, local area community tours, formal contingent offers, and initiation of credentialing and privileging
Provide case management and facilitation of the onboarding process and code all new hires
Serves as the senior strategic HR recruitment and retention advisor at the local VA health care system (VA Medical Center and community-based outpatient clinics)
Provides strategic recruitment and retention services to health system leadership and service line managers
Reports to Human Resources (CHRO, Deputy CHRO, Supervisory HR Specialist SSU, SSB (Assistant HRO) SBU) and provides ongoing support and oversight of recruitment, onboarding, and retention operations throughout the entire life-cycle
Develops a client-centered and tailored recruitment and sourcing plan to recruit best fit candidates for each specific vacancy
Plans and conducts facility recruitment and retention program assessments through surveys, statistical studies, data analysis, and customer interviews to optimize recruitment outcomes and T2H
Physician Recruiter
OSF Healthcare
07.2021 - 09.2023
Coordinate recruitment strategies to attract highly skilled and specialized physicians for OSF HealthCare
Involvement in the full life cycle recruitment process includes sourcing, creating marketing and advertising proposals, screening, telephone, and face to face interviews, drafting interview itineraries, travel coordination, reference and background checking, benefit explanation, and offer details
Design and implement sourcing strategies utilizing multiple tools, including databases, societies, job boards, social media, attending local and national conferences, and building relationships with residency programs
Develop and maintain relationships with candidates and follow them through the entire recruitment process
Updates, maintains, and prepares reports for all recruitment activity to share with regional teams as well as documenting all details in applicant tracking system
Collaborate with management team on hiring decisions based on applicant qualifications
Establishes and maintains appropriate relationships with external sourcing agencies when necessary
Maintains candidate pipeline for future talent needs
Hospitalist Coordinator, RN
OSF Heart of Mary Medical Center
03.2019 - 07.2021
Promotes effective communication with the answering service, hospital staff, home health agencies and pharmaceutical companies
Participates in goal setting, planning, and marketing for the program
Works constructively with all physicians, hospital leadership, nursing, and other professionals to accomplish program goals
Acts as hospitalist liaison for patient complaints and issue resolution
Maintains communication between hospitalists, care coordination and nursing staff
Assists physicians to maintain compliance with patient billing submission
Assists hospitalist leadership with preparation of month meeting presentation and catering
Assists physicians with signing outstanding CMNs, Prescriptions, and other requests from vendors
Prepares Daily, Weekly, Monthly schedules and maintains accuracy of schedules daily
Assures that all necessary people have the correct contact information for the hospitalist team throughout each day
Responds and notifies pharmacies who have requested drug refills or prior authorizations
Maintains shared electronic log of all physicians’ mandatory competencies and said expiration dates
Maintains physician reimbursement submissions and records for CME events
Provides administrative support as requested by Hospitalist RN
Report out daily census numbers to all the hospitalist team
Community Relations Coordinator, RN
RehabCare
01.2010 - 01.2021
Review patients’ chart for potential rehabilitation admission regarding diagnosis and qualification for inpatient rehabilitation
Communicate with nursing staff and case management/social worker
Meet with patients and family to educate regarding inpatient rehabilitation
Present case to rehabilitation physicians regarding patient’s case
Present case to hospitalist for approval of admission
Present cases to insurance companies and appeal denial if necessary
Complete rehabilitation screener and submit to medical director for approval
Epic Credentialed Trainer Program Specialist
OSF
02.2018 - 03.2019
Direct report to CMO of hospital
Under the direction of training supervisors is responsible for physician training and education for the projects involving the deployment of information technology
Assists IOL Instructional Designer and Training Coordinator in training and support of all implementation and post-activation periods
Responsible for collaborating with designated site education leads to effectively implement training strategies and deliver training materials for new application functionality
Ensures end user (physician) training curriculum and delivery mechanisms are targeted at the needs of the end user
Assists in the management of the information technology training environments for the assigned applications
Ensures communication, coordination, and integration of training work plans with all areas affected, including site leads, instructors, end users, information services, and site leadership as needed
Credentialed in the below applications in Epic: Inpatient Provider, ASAP, Anesthesia, Surgeon, Fluency direct, McKesson
Clinical Analyst II/Physician Support Liaison, RN
Provena Medical Center
04.2013 - 03.2018
Provides classroom and individual instruction to physicians and mid-level providers (Physician Assistants, APNs) on clinical applications and workflow integration
Works to develop relationships with physicians and mid-level providers to convey a continuous and adaptable support system
Collaborates with clinical and administrative staff for support structure for on-going support of current applications and future software implementations
Addresses workflow integration with clinical staff coordinating Meditech documentation to adapt processes to Meditech functionality
Structures classroom training programs, recruits and schedules staffing for classroom sessions
Provides project management and vendor management as required for education and support initiatives
Networks with Medical Staff Office, Ministry leadership, corporate and ministry marketing/communication departments to develop uniform distribute publicity for new clinical applications and promoting existing programs adoption
Collaborates with other PSLs to develop uniform teaching content and delivery systems
Participates in ON-Call rotation with other PSLs from Provena – Legacy ministries to provide Meditech clinical support
Coordinates with local Ministry IS management to provide access and education via hardware required for clinical applications use
Provides New Employee Orientation and Provider refresher education to identify deficiencies and offer tailored 1 on 1 education opportunities as required
Working with clinical applications governance committees at corporate and local ministry levels (nursing, pharmacy, IS) to establish policies and guidelines for optimization of clinical applications tools
Collaborates with corporate applications management and analysts to develop uniform solutions for Meditech optimization builds to accommodate workflow variations and process redesign between ministries
Tests new clinical application functionality and provides reporting to corporate clinical management
Demonstrates intermediate knowledge of Microsoft Office applications and Internet research skills
Provide project management, vendor management and coordination with internal for
Tracks application, workflow, and education issues in the HEAT Call Logging System
Adapts education and support based on Meditech reports, Meaningful Use Compliance and Nvisia reporting for benchmark and goal development with Ministry Level Physician Advisory Counsel
Inpatient Rehabilitation Registered Nurse
Covenant/Provena Medical Center
10.2007 - 05.2010
Developed individualized care plans for patients with disabilities and chronic conditions
Assisted with physical therapy and occupational therapy
Meet with patients and family to educate regarding inpatient rehabilitation
Coordinate nursing care activities in collaboration with other members of the interdisciplinary rehabilitation team
Document in Meditech EHR
Administering prescribed medications, treatments, and therapies
Monitoring patient progress and making necessary adjustments
Provided individualized nursing care to patients of all ages ranging from 17 years of age and older based upon the physician's medical care plan, nursing assessment, and the physical, mental, and emotional needs of the patient
Program Support Specialist/ Caregiver Support Program at Department of Veterans Affairs ViSN 12Program Support Specialist/ Caregiver Support Program at Department of Veterans Affairs ViSN 12
VISN 12 Chief Well-Being Officer at Department of Veterans Affairs/VISN 12 Network OfficeVISN 12 Chief Well-Being Officer at Department of Veterans Affairs/VISN 12 Network Office
Supervisory Supply Management Specialist at VISN 12 Supply Chain Management Department of Veteran AffairsSupervisory Supply Management Specialist at VISN 12 Supply Chain Management Department of Veteran Affairs