Rhonda Stark

• Recipient of American Medical Association (AMA) Joy in Medicine Bronze award, October 2024
• Member of Collaborative for Healing and Renewal in Medicine (CHARM)
• Leader within the organization, dedicated to professional fulfillment and burnout mitigation through the transformation to an organizational culture of well-being
• Develops system-wide strategy to support a practice environment that cultivates organizational thriving and professional fulfillment
• Leads Listen, Sort, Empower sessions with teams seeking to reduce administrative burden in workflows
• Advises organization-wide leaders and ELT on strategy to advance well-being and VHA Reduce Employee Burnout-and Optimize Organizational Thriving (REBOOT) recommendations
• Implemented VISN wide Operation Exhale (shortened meetings), Focus Fridays (no meetings), Stay in VA Interviews and Award Referral Programs
• Launched Title 38 disciplines Colleague Wellness Peer Support services across 8 medical centers

Equipped and empowered veterans to take charge of their health and well-being and live their life to the fullest be focusing on what matters most to them.

Focus efforts to drive well-being of Veterans through health (mental/physical/spiritual approaches to ensure veterans get choice, including housing and social aspects and economic/vocational/educational

• In March 2010, my HSS role expanded even broader to include responsibilities associated with being named as the VISN 12 Improvement Coordinator
• Responsible for LEAN improvement initiatives across eight (8) VA medical centers
• Managed the VACO provided capability grant ($1.5 million) budget for 2 years aimed to increase LEAN transformational activities in the network
• Coordinated VISN-level yellow, green, and black belt training and certification processes
• Facilitated a VISN level value stream analysis related to Post Transplant Care on behalf of VISN 12
• Facilitated a VISN 12 Hepatitis C Innovation Team, who received grant funding from the VACO Office of Public Health to redesign processes
• Facilitated a VISN wide Rapid Process Improvement Workshop (RPIW) event focusing on Human Resources Critical Staffing
• Lead on VISN 12 Leaders Developing Leaders (LDL) Project: Relationship Transformation
• Created VISN 12 wide Innovation grant program
• Functioned as the VISN 12 Reusable Medical Equipment (RME)/Sterile Processing Services lead
• Conducted annual VISN Quality Management reviews and prepping medical centers for ‘continuous readiness’ reviews