Ammon Sink
Bicycle Mechanic
Baltimore,Md
Summary
I am a Seasoned Service Manager bringing 18 years of in bicycle shop experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention. I have worked in all aspects of a bike shop from service, sales and inventory management. Over the years I have been fit certified, by Trek, F.I.S.T and Cyfac. Also I have done many clinics from insoles to Bosch Electric motors. I am passionate about educating myself, my co workers, and customers.
Overview
18
18
years of professional experience
Work History
Service Manager
Trek Bicycle
Baltimore , MD
06.2022 - Current
Sales and Service Manager
Crofton Bike Doctor
Gambrills, MD
10.2005 - 05.2022
Bike fitting, and service oriented sales position. Manage and maintained customer communications while their bike was in the shop for repair. Also helped with fitting and needs of current and new customers whil maintaining a relationship with them that would last while they where active customers at the store.
Education
Associate Of Arts And Sciences - Elementary Education
Hillsborough Community College
Tampa, FLSkills
Customer service management
Timeline
Service Manager
Trek Bicycle
06.2022 - Current
Sales and Service Manager
Crofton Bike Doctor
10.2005 - 05.2022
Associate Of Arts And Sciences - Elementary Education
Hillsborough Community College