Hi, I’m
Ammoriah Kailing
Salt Lake City,UT
Summary
Operations-focused healthcare professional with experience managing teams, schedules, budgets, and data-driven workflows in behavioral health settings. Proven ability to coordinate staff, streamline administrative processes, support compliance, and improve service delivery while reducing operational friction. Strong background in documentation, analytics, and cross-functional collaboration. Seeking remote or hybrid operations, healthcare administration, project coordination, or executive support roles.
Overview
7
years of professional experience
1
Certification
Work History
Valley Behavioral Health
Autism Specialist (Program Operations & Team Lead)
09.2024 - Current
Job overview
- Managed day-to-day operations for a classroom program, including staff scheduling, task coordination, and workflow optimization.
- Supervised and supported a team of classroom staff by writing performance reviews, assisting with onboarding, and training team members on documentation standards, data tracking, and client-specific protocols.
- Led and facilitated weekly team meetings to address operational challenges, align priorities, and maintain program efficiency.
- Oversaw annual supply ordering and budget tracking to ensure program needs were met within allocated resources.
- Developed, documented, and monitored individualized service plans using data analytics to track trends, measure progress, and inform adjustments.
- Conducted assessments and observations to identify behavioral patterns and support evidence-based decision-making.
Valley Behavioral Health
Assistant Specialist
01.2024 - 09.2024
Job overview
- Supported program operations by coordinating schedules, managing daily task assignments, and assisting with documentation workflows.
- Assisted in implementing data collection systems to track client progress and support treatment planning.
- Collaborated with multidisciplinary teams to ensure consistent service delivery and adherence to established protocols.
- Trained and mentored new team members in policies and procedures.
- Served as acting lead during specialist absences, maintaining continuity of operations and team support.
Chrysalis
Behavior Analyst Admin Assistant
03.2021 - 08.2023
Job overview
- Supported administrative and operational functions for behavioral services programs, including scheduling, documentation management, and data tracking.
- Assisted in project planning and execution by coordinating timelines, adapting to shifting priorities, and supporting deadline-driven initiatives.
- Analyzed behavioral and operational data to identify trends and inform planning decisions.
- Maintained accurate client and program records in accordance with organizational and compliance standards.
- Provided operational support to leadership by organizing information, preparing documentation, and ensuring follow-through on action items.
Chrysalis
Residential Manager
01.2019 - 01.2021
Job overview
- Managed residential program operations, including staff coordination, scheduling, and daily oversight of service delivery.
- Addressed operational challenges by assessing issues, coordinating solutions, and supporting staff to maintain continuity of care.
- Ensured documentation accuracy and compliance with organizational policies and reporting requirements.
- Monitored compliance with safety regulations and best practices to maintain a secure living environment for clients.
Education
Utah State UniversityLogan, UT
Associate of Science
Skills
- Operations & Workflow Coordination
- Staff Scheduling & Team Leadership
- Budget Tracking & Supply Management
- Project Coordination & Deadline Management
- Data Analysis & Progress Tracking
- Documentation, Compliance & Record Management
- Microsoft Excel (tracking, formulas), Word
Accomplishments
Wrote, illustrated, and self-published a book
Freelance Book Illustrator and Cover Artist
Certification
CPR Certified
First Aid
Certified SOAR Trainer
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Autism Specialist (Program Operations & Team Lead)
Valley Behavioral Health
09.2024 - Current
Assistant Specialist
Valley Behavioral Health
01.2024 - 09.2024
Behavior Analyst Admin Assistant
Chrysalis
03.2021 - 08.2023
Residential Manager
Chrysalis
01.2019 - 01.2021
Utah State University
Associate of Science