Amna Aman Ullah
Seattle,WA
Summary
I, Amna Aman Ullah, graduated 10 years ago from University of the Punjab at Pakistan. I had my own pharmacy for 5 years and I worked as a pharmacist there. I got great experience at my own pharmacy how to manage the pharmacy and how to make the customers happy and healthy. Then I moved USA , I worked as a pharmacy technician at Walgreens and I did my grad pharmacy internship at Bartell drugs.
Overview
3
3
years of professional experience
Work History
Graduate Intern Pharmacist
Bartell Drugs Corporation
09.2023 - 04.2025
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Delivered training on device use and storage to enhance support for different groups of patients.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Manage over 1000 prescriptions per a day
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Counseled patients on new medications and OTC products.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Contacted insurance companies to resolve claims issues.
- Discussed medical histories with patients to provide most effective medical advice.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Provided friendly customer service at drop-off and pick-up counters.
- Communicated closely with patients, ensuring medical information was kept private.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Used pharmacy software to enter prescription and insurance information.
- Cleaned and disinfected counting trays after preparing medications.
- Vaccination and Giving shots to more than 20 customers daily.
Pharmacy Technician
Walgreen's Pharmacy
02.2022 - 12.2022
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Manage over 100 customers at pick up points
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled and inventoried medication to keep accurate records.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Counted and labeled prescriptions with correct item and quantity.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked automated medication dispensing equipment.
- Processed incoming drug orders.
Education
PharmD - PHARMACY
University of The Punjab, Lahore
Pakistan08-2015
Skills
- Medication preparation
- Medication dispensing
- Drug safety
- Drug utilization review
- Automated prescription fulfillment
- Prescription record reviews
- Pharmaceutical sales and services
- Patient education and counseling
- Drug inventory management
- Pharmacy operations management
- Quality review processes
- Customer service, education, and counseling
- Compounding skills
- Verifying orders
- Managing products
- FDA Drug Safety Guidelines
- Confidentiality and HIPAA
- Drug Formulation and Compounding
- Coordinating Inventory
- Delegating Assignments
- Interpreting Orders
- Loss Prevention Controls
Timeline
Graduate Intern Pharmacist
Bartell Drugs Corporation
09.2023 - 04.2025
Pharmacy Technician
Walgreen's Pharmacy
02.2022 - 12.2022
PharmD - PHARMACY
University of The Punjab, Lahore
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