Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amneri Mora

Sacramento,CA

Summary

Dynamic and adaptable professional with experience at CalSTRS, excelling in data organization and empathetic communication. Proven leadership in training and process improvement at McDonald's, enhancing service efficiency. Committed to public health awareness and community empowerment, leveraging bilingual skills to foster inclusive environments.

Overview

5
5
years of professional experience

Work History

Student Assistant

CalSTRS
09.2022 - Current
  • Supported the Disability Services Division by conducting intake assessment's, reviewing medical documentation, and assisting in case management for members applying for disability benefits.
  • Collaborated with staff and members to provide empathetic communication, clear support, and timely information for disability application processing timeframes.
  • Developed strong organizational, analytical, and client service skills applicable to public health administration and further program evaluation.

Volunteer

Maryhouse Homeless Shelter
12.2024 - 06.2025
  • Supported women facing homelessness by providing clothes, proper meals, and essential hygiene and wellness materials.
  • Gained hands-on experience with addressing social health determinants by fostering an empowering community.
  • Designed and lead weekly art sessions aimed to promote mental-well being.

Lead Crew Member

McDonald's
12.2020 - 09.2022
  • Supervised daily operations to ensure efficient workflow and high service standards.
  • Trained new crew members on procedures, safety protocols, and customer service best practices.
  • Oversee food safety, cleanliness, and quality standards to sufficiently meet health standards.
  • Implemented process improvements to enhance order accuracy and reduce wait times.

Education

Bachelor of Science - Public Health - Community Health Education

California State University, Sacramento
Sacramento, CA
12-2025

Skills

  • Data organization
  • Leadership qualities
  • Strong organization
  • Adaptability
  • Public Health awareness
  • Communication
  • Bilangual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Volunteer

Maryhouse Homeless Shelter
12.2024 - 06.2025

Student Assistant

CalSTRS
09.2022 - Current

Lead Crew Member

McDonald's
12.2020 - 09.2022

Bachelor of Science - Public Health - Community Health Education

California State University, Sacramento