Summary
Overview
Work History
Education
Skills
Profile
Personal Details
Timeline
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Amol Raut

Morrisville,NC

Summary

Seeking a position to utilize my skills and abilities in the industry that offers professional growth while being resourceful, innovative, and flexible.

Overview

14
14
years of professional experience

Work History

Exempt Non-Officer

Credit Suisse USA
10.2022 - Current
  • To Support FX application which involves monitoring of FX / MM and OP trade executions , troubleshoots any critical failures which impact trade or payment processing.
  • Work with business users to resolve trade settlements , data quality issues and provide extracts for business analysis.
  • Actively involves in Release and deployment and post deployments support.
  • Understand various Infrastructure activities such as DR , Monthly reboots , Patch management and assist during weekend along with application checkout before the APAC SoD.
  • Track issues using Problem management and work with Application developer to automate manual processes or resolve problem within system with required timeframe.

Consultant - Infrastructure Management

Infosys Ltd.
02.2017 - 10.2022
  • Mainly involves in System Monitoring, Application Maintenance, Application Deployment, User Support, and Reporting in PRODUCTION Environments related to GGL (General Ledger), one view system.
  • Technical SME of Unix, Oracle and for resolution of Production
    environment issue and critical incident.
  • Well Versed with ITIL Methodology for Incident Management and Change Management.
  • Handle PnL and DBS Reporting issue , working with business users and Application developer to resolve business critical issues before SLA along with monitoring and troubleshooting critical Autosys batches .
  • Lead BCM activities which includes planning , execution and maintaining BCM documentation .

Tech Lead

Cognizant Technologies Solutions
09.2015 - 02.2017
  • Level 2 Application/Production support in 24x7 Global Support environments for an Investment Banking Project.
  • Strong working experience in a UNIX environment and Relational database environment (e.g. ORACLE).
  • Handling Shifts individually and escalated critical issues to L3 as per the Escalation Matrix, if required.
  • Supporting Applications related to FX market.
  • Provide hands on support to ensure that application issues are resolved within given time frame and without any impact to the application.
  • Mainly involves in System Monitoring, Application Maintenance, Application
    Deployment, User Support, and Reporting in PRODUCTION Environments.
  • Working closely with problem owners, SMEs and other stakeholders to identify problem scope and escalate IT service outages to specialize engineering. Creating statistical reports and performing analysis on a weekly basis for areas of responsibility.
  • Performing end-to-end incident management. Responsible for time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment. Working with customers, internal IT and infrastructure teams, third party data providers etc. throughout the service restoration process.
  • Providing regular incident and change notifications (planned & unplanned) to impacted lines of business and senior managers with appropriate data including business impact, application affected and relevant details regarding incident resolution.

Sr Software Engineer

Tech Mahindra
01.2014 - 09.2015
  • Responsible for coding and delivering complex Active push/pull modules which forms up the backbone of SDEDS initiated secured FTP transfers.
  • Responsible to prepare codes modules for FTP/SFTP interfaces.
  • Configure SFTP , FTP , XFB FTPS and and troubleshoot connectivity related task with third party vendor.
  • Installation of public keys , certificate on Unix server for SFTP and FTPS configuration
  • Work with customer to get firewall related issues resolved in a timely manner.
  • Responsible for preparing the test plan, test specification
  • Responsible to carry out unit testing of code modules
  • Responsible to carry out system testing of code modules
  • Responsible for carrying on the System testing of the integrated modules.
  • Apply knowledge of software quality processes for code development, unit & system testing
  • Responsible for data preparation for 1/2 way FTP interfaces of SDEDS
  • Responsible to log the results and check the traceability of test case execution
  • Involve in release, pre-deployment and post deployment activity.

Sr Process Associate

TCS
04.2012 - 12.2013
  • ASG (Application support group) is responsible for all aspects of the trading apps in production environment including Client Support, Stability, and Turnovers, Monitoring, Outage and Problem management.
  • Administrating the backend infrastructure of the firm’s Prime Brokerage equity trading and cash applications.
  • Analyze, investigate and provide support to Morgan Stanley infrastructure Autosys that ensure the daily data accurate, secure and on time.
  • Maintenance servers (clusters) performance and functionality on Unix and Linux boxes.
  • Provide support and analyze of data extract, transform and load—Informatica Power Center.
  • Provide support to Morgan Stanley financial apps such a trading application fidessa, fix protocol, Global regulatory reporting system, Actimize Case Manager, Tymetrix system, Trade Surveillance Report, etc.
  • Provide production support to email/sms supervision system (Autonomy/Zantaz), Audit system (Pentana on citrix server).
  • Creation of custom reports for the Morgan Stanley Compliance division, often for presentation to US Government regulatory bodies to further their investigations.
  • Respond to Morgan Stanley user adhoc requests for access to specific reports and troubleshoot problems related to incorrect distribution of Reports.
  • Perform batch checks before the Trading Hours Globally (RFB's, or System Health Checks).

Associate Infrastructure Engineer

Mphasis
02.2010 - 04.2012
  • Monitoring the backup servers using Netcool VCC tools.
  • Login to Unix server and check health status such as disk & CPU utilisation
  • Document issues in an incident tickets for Level 3 if backup failed or missed.
  • Run predefined scripts in Ops Ware for Windows/Unix Platforms.
  • Providing Remote Infrastructure Support & Troubleshoot the issues at server level.
  • Taking File System Backup and Restore using standard method on daily basis.
  • Working with TSM, Net-Backup and Networker teams for resolutions.
  • Major involvement in backend support which involves bulk data manipulation, report generation etc. as per the business/system requirements.
  • Majorly involved in handling outages/incidents and resolving the issues in timely manner.
  • Testing of new deployment or automation script generally written in shell script.
  • Involvement in Change management for support documentation.
  • Involvement in training for new resources.
  • Provided advanced service to clients, ensuring excellent application support and maintenance.
  • Working with Service Center& HPSM 7.2 (Ticketing Tool).

Education

Bachelor of Engineering - Computer Science

Amravati University
Amravati India
10.2007

HSC - General Science

Maharashtra School Board
India
05.2002

SSC - English Medium

Maharashtra School Board
India
05.2000

Skills

  • Unix/Linux
  • Oracle (SQL, PL/SQL)
  • ITIL
  • Informatica, Autosys
  • Microsoft Azure Fundamentals certified

Profile

13+ years of experience as a part of Application / Technical Support Team and manual testing with working knowledge of Unix. SQL, Autosys job scheduling, Informatica power centre. Experience in BCM, Change management, deployments, and other Infrastructure management activities in Investment Banking domain.

Personal Details

  • DOB - 09/NOV/1984
  • Passport No. - W2967169
  • Visa Type - H1B

Timeline

Exempt Non-Officer

Credit Suisse USA
10.2022 - Current

Consultant - Infrastructure Management

Infosys Ltd.
02.2017 - 10.2022

Tech Lead

Cognizant Technologies Solutions
09.2015 - 02.2017

Sr Software Engineer

Tech Mahindra
01.2014 - 09.2015

Sr Process Associate

TCS
04.2012 - 12.2013

Associate Infrastructure Engineer

Mphasis
02.2010 - 04.2012

Bachelor of Engineering - Computer Science

Amravati University

HSC - General Science

Maharashtra School Board

SSC - English Medium

Maharashtra School Board

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Amol Raut