Amoni Austin
Phoenix,AZ
Summary
Focused Receptionist with three years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
4
4
years of professional experience
Work History
Medical Registrations
southwest medical imaging
Scottsdale, AZ
06.2022 - 02.2023
- Compiled physical and digital documents, charts and reports.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Straightened up waiting room to maintain neat and organized space.
- Scheduled tests, lab work or x-rays, MRI,CT,Pet-scans, Dexa and US for patients based on physician orders.
Hairstylist's Assistant /Receptionist
Ultimateluxstylesalonllc
Phoenix, AZ
05.2021 - 06.2022
- Developed new styles and techniques.
- Educated clients on proper home hair care maintenance techniques.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Advised clients on how to maintain their haircuts between visits.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled space or equipment.
Childcare Assistant
Yeena Childcare Development
Peoria, AZ
06.2020 - 06.2022
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Communicated with parents about daily activities and any concerning behaviors.
- Assisted in meal preparation including preparing snacks and drinks.
- Recorded child behavior, food, and medication information for supervisors.
Sales Associate
Lilys Luxurious Boutique
Phoenix, AZ
05.2019 - 06.2020
- Received deliveries from vendors; checked accuracy of shipment against purchase orders.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained inventory levels by restocking shelves with new products.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ensured store cleanliness by sweeping, dusting, organizing shelves.
- Identified needs of customers promptly and efficiently.
- Answered 20 calls per shift to assist with customer questions and concerns.
Education
Some College (No Degree) - Bachelor Science in Nursing
Chamberlain College of Nursing
Phoenix, AZ04-2027
Skills
- Billing Support
- Medical Charting
- Medical Terminology
- HIPAA Compliance
- Medical Billing
- Mail Management
- Referral Verification
- Insurance Verification
- Payment Collection
- HIPAA Guidelines
- Inpatient Care
- Insurance Claims
- Appointment Setting
- Understanding of Medical Laws
- Telephone Etiquette
- Appointment Scheduling
- Co-Payment Collection
- Workflow Optimization
- Petty Cash Management
- Inventory Oversight
- Microsoft Office
- First Aid/CPR
- Computer Skills
- Google Drive
- Training & Development
Timeline
Medical Registrations
southwest medical imaging
06.2022 - 02.2023
Hairstylist's Assistant /Receptionist
Ultimateluxstylesalonllc
05.2021 - 06.2022
Childcare Assistant
Yeena Childcare Development
06.2020 - 06.2022
Sales Associate
Lilys Luxurious Boutique
05.2019 - 06.2020
Some College (No Degree) - Bachelor Science in Nursing
Chamberlain College of Nursing
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