Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amoni Galloway

Selma,NC

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

4
4
years of professional experience

Work History

E-Commerce Manager (Digital Team Lead)

Walmart
03.2021 - Current
  • Furnished feedback to associates on opportunities to enhance services provided to client.
  • Participated in task forces, strategic initiatives and collaboration opportunities with other business units.
  • Utilized sound judgment to escalate client issues that required intervention.
  • Check daily staffing for associate coverage and to efficiently serve customers.
  • Assessed team members' performance and provided motivational support.
  • Review business metrics for Online Pickup & Delivery
  • Follow up on productivity and level of service to ensure goals are met.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.

E-Commerce Personal Shopper

Walmart
08.2019 - 03.2021
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.

Cashier

Walmart
05.2018 - 08.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Smithfield-Selma High School
Smithfield, NC
06.2017

Skills

  • Collaborative Environments
  • Issue Resolution
  • Onboarding and Orientation
  • Overseeing Daily Activities
  • Work Planning and Prioritization
  • Giving Constructive Feedback
  • Coaching and Mentoring
  • Staff Training

Timeline

E-Commerce Manager (Digital Team Lead)

Walmart
03.2021 - Current

E-Commerce Personal Shopper

Walmart
08.2019 - 03.2021

Cashier

Walmart
05.2018 - 08.2019

High School Diploma -

Smithfield-Selma High School

Similar Profiles

CREATE PROFILE
Amoni Galloway