Amorette Lopez

Delivered consistent quality service within goal time for each customer in a fast-paced environment. Cash handling and keeping the work area stocked and clean. Ensure accuracy and quality of orders. Addressed customer questions and concerns to enhance overall service experience. Helped train new employees. Collaborate with team members to drop service time.

Utilized desktop platforms including Excel, Outlook, Visual Fox Pro, and Sugar to communicate across departments and process client file information. Check quality and resolve issues before separating files to be sent to designated department. Collaborated with departments to address problematic files and expedite urgent job requests. Cross trained within department. Trained new employees. Inspected outgoing mail pieces for print quality, address accuracy, and production compliance. Identified formatting defects and escalated issues for corrective action and rework

Utilized POS to efficiently locate and scan inventory items. Ensure packaging and merchandise are in good condition. Use production platform on desktop to accurately process and pack customer orders. Managed time effectively to consistently meet and exceed production goals for orders and items processed per hour. Trained in multiple positions within multiple departments.

Graduated with school's Nursing Academy.