Amorette Munoz
Honolulu
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management and people development. Dedicated to complete knowledge of company products and services for optimized customer service and overall store productivity.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Sephora
03.2023 - Current
- Coached Beauty Advisor's in product specifications, sales incentives, and selling techniques.
- Supervised and evaluated team to help improve skills and achieve daily objectives.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue.
Keyholder Manager
MAC Cosmetics
01.2017 - 02.2023
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Taught makeup classes, helping Artist gain in-depth knowledge of various products and uses.
- Trained new Artist on makeup and skincare products and techniques.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Associate of Science - Business Communication
Tidewater Community College
Norfolk, VASkills
- Employee coaching
- Sales techniques
- Issue resolution
- Loss prevention
- Relationship building and management
- New hire training
- Goals and performance
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Sephora
03.2023 - Current
Keyholder Manager
MAC Cosmetics
01.2017 - 02.2023
Associate of Science - Business Communication
Tidewater Community College