Donnella Nicholson

• Greeting guests Welcoming visitors and registering them at the front desk
• Managing schedules Scheduling and confirming appointments, meetings, and events
• Answering phone calls Answering and screening phone calls
• Handling correspondence Processing incoming mail and distributing outgoing mail
• Maintaining records Preparing reports and maintaining records

• Communicated with maintenance team on damages to repair.
• Inspected furniture for damage or stains in between guest stays.
• Reported damage or theft of hotel property to management.

Clean the assigned number of staterooms twice daily, including making beds, vacuuming, dusting,

cleaning bathrooms and windows, as well as replenishing linens, amenities, glassware and minibar

• Maintain staterooms and report deficiencies for repair and maintenance

• Ensure the confidentiality & security of all Guest staterooms and handle Guest complaints

• Provide laundry pick-up and delivery, shoeshine service, make ice deliveries

• Participate in luggage duty on embarkation & disembarkation day

• Maintain cleanliness and hygiene standards, separate and remove garbage in compliance with public

health policies.

• Check in passengers, and board flight, use system to print tickets
• Checking in and handling baggage, and dealing with lost, delayed, or damaged luggage
• Handling complaints and issues related to oversells, delayed or canceled flights, and other problems
• Writing reports and forms as required by the company
• Greeting customers, answering questions, and providing information on fares, schedules, and flight availability

• Scheduling appointments: Scheduling appointments and follow-ups for patients, and calling them to remind them
• Managing patient records: Filing medical records and other documents, and using electronic health record (EHR) systems to manage patient scheduling
• Answering phone calls and emails: Answering phone calls and emails from patients, and directing callers to the appropriate department
• Processing payments: Processing payments from patients

• Welcoming patients upon arrival, verifying their information, and preparing them for their appointment
• Booking new appointments, rescheduling existing ones, and managing cancellations
• Answering incoming calls, addressing patient questions, and taking messages
• Updating patient information, filing paperwork, and ensuring accurate medical history is recorded
• Insurance verification and billing: Checking patient insurance benefits, processing claims, and collecting co-pays
• Treatment plan explanation: Providing basic information about treatment options and costs to patients