Amory Chavez
Bulverde
Summary
Highly skilled Food Court Supervisor with proven track record in managing food court operations, including staff management and customer service. Demonstrated ability to maintain cleanliness standards and ensure compliance with health regulations. Strengths include problem-solving, team leadership, and adaptability to fast-paced environments. Previous roles have involved improving operational efficiency and enhancing overall customer satisfaction.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Food Court Supervisor
Costco Wholesale Corp
Issaquah
06.2021 - Current
- Supervised daily operations in Costco food court
- Trained staff on food preparation and safety
- Resolved customer inquiries and complaints efficiently
- Maintained cleanliness and organization in food court area
- Organized the work of food court employees to ensure timely delivery of quality products to customers.
- Provided training on proper food handling techniques and sanitation regulations to new hires.
- Directed and supervised food court staff to ensure efficient operations and customer satisfaction.
- Delegated work to staff, setting priorities and goals.
- Explained goals and expectations required of trainees.
- Prepared workstations with ingredients and tools to increase efficiency.
Kitchen Manager
Chick-fil-A
Lubbock
05.2019 - 05.2021
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Developed and implemented kitchen policies, procedures and quality standards.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Trained new employees to perform duties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Kitchen Hand
Chipotle
Amarillo
09.2018 - 05.2019
- Prepared ingredients according to Chipotle's quality and safety standards.
- Maintained cleanliness of kitchen areas and equipment throughout shifts.
- Assisted chefs in food preparation and cooking tasks as needed.
- Monitored cooking times and temperatures to maintain food quality standards.
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Followed recipes and customer requests to prepare meals.
- Received deliveries of food items and stored them properly.
Team Leader
Chick-fil-A
Lubbock
08.2016 - 07.2018
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained team members on food safety and quality standards.
- Managed scheduling and shift assignments for optimal staff coverage.
- Led team meetings to communicate goals and operational updates.
- Fostered a collaborative environment to encourage teamwork and morale.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Established clear expectations for employees, providing guidance when needed.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Implemented strategic plans to enhance team performance and productivity.
Education
Frenship High School
Wolfforth, TXSome College (No Degree) - Criminal Justice
South Plains College
Levelland, TXSkills
- Food preparation
- Task delegation
- Waste reduction
- Scheduling coordination
- Food allergy awareness
- Food safety compliance
- Operational efficiency
- Employee engagement
- Food safety
- Supply ordering
- Employee scheduling
- Food production management
- Hygiene practices
- Adaptability
- Supplies purchasing
- Train employees
Timeline
Food Court Supervisor
Costco Wholesale Corp
06.2021 - Current
Kitchen Manager
Chick-fil-A
05.2019 - 05.2021
Kitchen Hand
Chipotle
09.2018 - 05.2019
Team Leader
Chick-fil-A
08.2016 - 07.2018
Frenship High School
Some College (No Degree) - Criminal Justice
South Plains College