Amos Alexander
Owens Corner
Newnan,Newnan
34
years of professional experience
Dynamic Department Leader at Owens Corner with a proven track record in operations management and team development. Expert in optimizing workflows and enhancing customer service, resulting in improved efficiency and employee engagement. Skilled in negotiation and compliance, fostering strong vendor relationships while driving departmental success through strategic planning and effective coaching.
Work History
Department Leader
34 Years- Led department workflows to maintain daily operational consistency and service standards.
- Coordinated team schedules, task assignments, and coverage to support efficient store operations.
- Trained new associates on procedures, safety expectations, and customer service practices.
- Monitored inventory levels and replenishment needs to reduce stock gaps and support availability.
- Resolved staffing and workflow issues quickly to maintain productivity during peak periods.
- Ensured compliance with company policies, sanitation standards, and operational procedures.
- Supported performance expectations by coaching team members and reinforcing accountability.
- Reviewed department priorities and adjusted execution to improve organization and accuracy.
- Aligned department objectives with those of the broader organization to maximize synergies between teams.
- Negotiated contracts with vendors to secure optimal pricing and terms while maintaining strong relationships with key partners.
- Conducted thorough analysis of departmental workflows to identify areas of opportunity for process improvement initiatives.
Education
High School Diploma
Skills
Team management
Customer focus
Operations management
Compliance management
Staff development
Employee engagement
Customer service
Problem-solving
Time management
Safety and security
Team leadership
Adaptability and flexibility
Verbal and written communication
Decision-making
Conflict de-escalation
Customer engagement
Relationship building and management
Training and mentoring
Work planning and organization
Goals and performance
Strategies and goals
Flexible schedule
Team building
Business development and planning
Coaching and mentoring
Product restocking
Training and development
Staff management
Logistics planning
Task delegation
Scheduling
Team supervision
Strategic planning
Motivational leadership
Employee management
Recruiting and hiring
Personnel management
Project management
Employee scheduling
Timeline
Department Leader
Owens Corner
07.1988 - 07.2022Read More
Wiidbury High
High School Diploma
Read More