AMOS ARTUS
Orlando,FL
Summary
Results-driven professional with a Bachelor’s degree in Hospitality Administration and Management and a strong foundation in sales, marketing, and customer service. Skilled in communication, negotiation, and business development, with a proven ability to enhance customer loyalty, retention, and revenue. Experienced in managing and coaching teams, optimizing efficiency, and fostering a positive workplace culture. Eager to contribute to an organization’s success while pursuing continued professional growth.
Overview
10
10
years of professional experience
Work History
Management Training
Enterprise Rent-A-Car
03.2023 - Current
- Oversee daily branch operations, including fleet management, vehicle maintenance, and customer service.
- Assist in branch management by identifying areas for operational improvements and providing feedback to enhance efficiency.
- Deliver exceptional service by addressing customer concerns, resolving issues, and ensuring a seamless rental experience.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Improved overall team productivity by implementing best practices in organization and time management.
Sales Specialist
The Fab Law Firm
05.2022 - 10.2022
- Presented product features to potential clients and addressed technical inquiries to overcome objections.
- Educated customers on service offerings, helping them make informed decisions tailored to their needs.
- Built strong client relationships through personalized service and effective communication.
- Built strong client relationships through consistent communication and effective problemsolving.
Grounds Crew Member
Cox Arboriculture Services LLC
01.2021 - 09.2021
- Operated landscaping equipment with a focus on safety, efficiency, and machine longevity.
- Performed tasks in various weather conditions while adhering to strict safety protocols.
Library Assistant
Tallahassee Community College
09.2015 - 08.2020
- Managed administrative tasks such as filing, record-keeping, and inventory assistance.
- Supported library events and activities, including workshops, orientations, and exhibitions.
- Assisted patrons with circulation services, including check-ins, check-outs, and overdue management.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Sales Representative
Vector Group
02.2015 - 05.2015
- Engaged customer in social conversations to create pleasant and easy shopping
- Networked within community to build a nurture successful relationship with new and long term customers
- Increased sales and customer satisfaction through personalized servicing
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Bachelor of Science - Hospitality Administration and Management, Business Analytics
Florida State University
Tallahassee, FL05.2021
Associates of Arts - Hospitality Administration and Management
Tallahassee Community College
Tallahassee, FL06.2018
Skills
- Project Management
- Business Development
- Customer Relationship Management (CRM)
- Data Analysis
- Sales & Marketing Strategies
- Team Leadership & Training
- Communication & Negotiation
- Client Retention & Relationship Building
Affiliations
- Youth Leader Church
Languages
English
French
Creole
Timeline
Management Training
Enterprise Rent-A-Car
03.2023 - Current
Sales Specialist
The Fab Law Firm
05.2022 - 10.2022
Grounds Crew Member
Cox Arboriculture Services LLC
01.2021 - 09.2021
Library Assistant
Tallahassee Community College
09.2015 - 08.2020
Sales Representative
Vector Group
02.2015 - 05.2015
Bachelor of Science - Hospitality Administration and Management, Business Analytics
Florida State University
Associates of Arts - Hospitality Administration and Management
Tallahassee Community College
Similar Profiles
Gerald SneedGerald Sneed
Senior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-CarSenior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-Car
Casteadel K. Webb JrCasteadel K. Webb Jr
Management Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental AgencyManagement Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental Agency
Matt MurphyMatt Murphy
Assistant Manager at Enterprise Holdings, Enterprise Rent-A-CarAssistant Manager at Enterprise Holdings, Enterprise Rent-A-Car
Luis LopezLuis Lopez
Auto Detailer/Porter at Car Prep at Enterprise Rent a CarAuto Detailer/Porter at Car Prep at Enterprise Rent a Car
Anthony Whitmore Jr.Anthony Whitmore Jr.
Deputy Sheriff at Orange County Sheriff's OfficeDeputy Sheriff at Orange County Sheriff's Office