JILL L. ANGELO
Denver,CO
Summary
Dynamic change management and training leader specializing in enterprise transformations across various sectors. Adept at crafting and implementing strategic change initiatives that improve employee engagement and drive successful adoption. Strong focus on stakeholder collaboration and program effectiveness, ensuring alignment with organizational goals and minimizing resistance during transitions.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Management Consultant Organizational Change Management and Training
KPMG
Denver Metropolitan Area
01.2019 - Current
- Lead change management and training workstreams for enterprise-level transformation initiatives across multiple industries including Consumer and Retail, Healthcare, and Financial Services
- Design and implement comprehensive change strategies, stakeholder engagement plans, and communication frameworks to drive adoption and minimize resistance
- Managed cross-functional teams and collaborated with senior leadership to integrate change and training activities, ensuring alignment with organizational goals
- Conducted change impact assessments, readiness evaluations, and post-implementation reviews to evaluate effectiveness and identify continuous improvement opportunities
- Developed and delivered customized training programs, including instructor-led, virtual, and e-learning solutions, to meet specific organizational objectives
- Mentor and guide junior consultants on change management methodologies and best practices
Organizational Change Management and Training Manager
DaVita Kidney Care
Denver, CO
12.2017 - 11.2018
- Managed change management and training initiatives for organizational transformation programs in leading healthcare organization, enhancing stakeholder engagement and adoption
- Developed change management plans and training curricula, aligning stakeholder communication strategies with system implementations and process improvements to facilitate smoother transitions
- Partnered with operational leaders and clinical teams to assess change readiness and design adoption strategies, ensuring tailored support for successful implementation
- Created and facilitated training sessions for diverse audiences, ensuring alignment with business objectives and regulatory requirements
Global Program Lead Organizational Change Management and Training
ZS
Evanston, Illinois
09.2015 - 11.2016
- Led global change management and training programs supporting technology and business process transformation initiatives
- Designed and executed enterprise-wide communication and engagement strategies, facilitating adoption among international teams
- Coordinated with global stakeholders to create localized training materials and change support resources, enhancing user engagement
- Managed program timelines, budgets, and deliverables ensuring alignment with strategic objectives
Senior Business Project Consultant Change and Training Development
CNA Insurance
Greater Chicago Area
09.2011 - 09.2015
- Spearheaded change management and training development for enterprise technology implementations and business process re-engineering initiatives
- Led cross-functional project teams through all phases of change lifecycle, ensuring seamless transitions from assessment to sustainment to achieve organizational goals
- Designed and delivered comprehensive learning programs that addressed specific training needs through curriculum development and multi-modal delivery methods
- Developed stakeholder engagement strategies and crafted executive communications to secure sponsorship and align organizational objectives
Market Manager Advisory Practice
PricewaterhouseCoopers
Chicago, IL
05.2005 - 08.2011
- Developed market strategies, managed client relationships, and drove business development across key market segments
- Collaborated with partners and senior leaders to develop go-to-market strategies and strengthen brand positioning
- Executed strategic marketing campaigns, events, and client engagement programs to enhance brand visibility and client interactions
- Planned and coordinated logistics for client-facing events and thought leadership programs to effectively showcase expertise and strengthen client relationships
Meeting and Event Planner
SmithBucklin
Chicago, IL
09.1999 - 05.2005
- Executed 200+ domestic and international association meetings and events, overseeing full lifecycle program management to enhance attendee experience
- Managed event logistics, including meeting specifications, housing management, catering, evening events, AV/technology, and ground transportation, ensuring seamless execution
- Led venue/hotel RFPs, site visits, and facility inspections, providing strategic recommendations that informed decision-making
- Created and managed online registration systems and attendee communications
Education
Bachelor of Science -
Stephens College
Columbia, MissouriSkills
- Change management
- Change Management & Adoption
- Organizational change
- Organizational transformation
- Stakeholder Management
- Stakeholder engagement
- Leadership Development
- Project management
- Process Improvement
- Training design
- Training development
- Readiness assessments
- Adoption strategies
- Strategic Communications
- Communication strategies
- Employee engagement
- Leadership Development
- Leadership development
- Mentoring junior consultants
- Problem solving
- Consulting
- Leadership development
Certification
Prosci Certified Change Practitioner (December 2025), Meeting Professionals International (MPI) Certification (May 2008), ATD Instructional Design Certificate, Hogan Assessment, DDI 360 Leadership Mirror, DISC Assessment, StrengthFinder Assessment
Affiliations
- Association for Talent Development (ATD) Director of Volunteers
- Meeting Professionals International (MPI) Board of Directors
- Society for Human Resource Management (SHRM)
- MPI Board of Directors
- ATD Board of Directors
Timeline
Management Consultant Organizational Change Management and Training
KPMG
01.2019 - Current
Organizational Change Management and Training Manager
DaVita Kidney Care
12.2017 - 11.2018
Global Program Lead Organizational Change Management and Training
ZS
09.2015 - 11.2016
Senior Business Project Consultant Change and Training Development
CNA Insurance
09.2011 - 09.2015
Market Manager Advisory Practice
PricewaterhouseCoopers
05.2005 - 08.2011
Meeting and Event Planner
SmithBucklin
09.1999 - 05.2005
Bachelor of Science -
Stephens College