Amos Jordan Jr.
Jacksonville,NC
Summary
Experienced Stylist with 35+ years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use cutting shear, razor cutting, clipper tools and products to achieve desired outcomes. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Organized Cosmetology Instructor with 30 years of experience. Successful at keeping detailed records and personalizing lesson plans with training in basic, advance training and continue education. Extensive knowledge of modern body care trends and adept at giving productive and honest feedback for outstanding student growth. Motivated Instructor with integrated technology expertise provides classroom atmosphere conducive to continuous learning and student retention. Demonstrated experience and success teaching adult learners. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs.
Overview
26
26
years of professional experience
Work History
Hairstylist
Self-employeed
03.2024 - Current
- Hair Stylist and Nail Service
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Night Auditor
Choice Hotels / Candlewood / Holiday Inns
10.2021 - 08.2023
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
- Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
- Generated and printed daily financial reports to track hotel performance.
Hairstylist
Self-employed At The Salon Loft /
02.1998 - 01.2021
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Cosmetology Diploma - Cosmetology Education
Virginia Hair Academy- Roanoke,
Roanoke, VA1983
No Degree - Business Administration
Chowan University
Murfreesboro, NC08.1981
High School Diploma -
Garfield High School VA
Dale City VA06.1978
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- [State] Licensed Cosmetologist
- Hair extensions
- Men and women haircuts
- Strong leader
- Customer Education
- Hair analysis
- Styling Tools
- Cuts for women
- Outstanding client retention
- Thermal styling
- Hair Straightening
- Continuing education
- Sanitation Practices
- Color Corrections
- Chemical safety
- Creative coloring
- Hair maintenance expert
- Scalp treatments
- Eyebrow styling
- Barbering techniques
- Trend expert
- Eyebrow Shaping
- Razor cutting expert
Timeline
Hairstylist
Self-employeed
03.2024 - Current
Night Auditor
Choice Hotels / Candlewood / Holiday Inns
10.2021 - 08.2023
Hairstylist
Self-employed At The Salon Loft /
02.1998 - 01.2021
Cosmetology Diploma - Cosmetology Education
Virginia Hair Academy- Roanoke,
No Degree - Business Administration
Chowan University
High School Diploma -
Garfield High School VA
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