Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

AMOSCITA RODRIGUEZ

USA
AMOSCITA RODRIGUEZ

Summary

Professional with strong background in housing and community services, skilled in client advocacy, case management, and resource coordination. Known for collaboration, adaptability, and achieving measurable outcomes. Expertise in conflict resolution, client assessments, and support planning, ensuring effective service delivery. Reliable team member with focus on fostering positive relationships and driving impactful results.

Overview

4
years of professional experience

Work History

Highmark Health

Housing Case Manager
06.2022 - Current

Job overview

  • Built strong relationships with local landlords to increase available housing options for clients in need.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
  • Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
  • Enhanced client self-sufficiency through the coordination of relevant community resources and services.
  • Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
  • Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
  • Developed effective time-management skills while juggling multiple caseloads concurrently without sacrificing quality of care provided.
  • Promoted a positive work environment by collaborating effectively with colleagues, sharing knowledge, and offering assistance when needed.
  • Conducted face-to-face visits with clients in nursing facilities, shelters and homes in all Delaware counties (New Castel, Kent and Sussex)

Delaware State Housing Authority

Referral Analyst
07.2021 - 06.2022

Job overview

  • Managed the Wait lists for the PAIR programs in Social Serve platform
  • Reviewed and performed statistical analysis and interpretation of collected data relating to system, policies, procedures, organization, managerial and operational practices.
  • Analyzed and evaluated the effectiveness of operations in meeting established goals and objectives.
  • Created and disbursed letters to ten (10) or more clients per vacancy; Notified via email their case managers and property managers.
  • Followed-up on referrals and verified status of units; Updated the Referral System when a client was interested, refusesd, or ws rejected for a unit for screening issues
  • Removed applicants from the Referral System, in accordance with Tenant Selection Plan(s)
  • Answered calls from case managers, property managers and clients
  • Assisted SRAP office in conducting SRAP Briefings to educate current SRAP Voucher recipients

Education

La Salle University
Philadelphia, PA

Master of Arts from Education
05-2003

Holy Family University
Philadelphia, PA

Bachelor of Arts from Humanities
05-2001

Skills

  • Client advocacy
  • Supportive counseling
  • Housing assessment
  • Community resource navigation
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Team collaboration
  • Documentation and recordkeeping
  • Training and teaching
  • Disability support
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Housing Case Manager

Highmark Health
06.2022 - Current

Referral Analyst

Delaware State Housing Authority
07.2021 - 06.2022

La Salle University

Master of Arts from Education

Holy Family University

Bachelor of Arts from Humanities

Similar Profiles

CREATE PROFILE