Amr Fawzi

• Managing the service providers contracts
• Managing the property Space planning
• Guarantee a smooth operation for the property and assure the business continuity
• Facilities related Projects management
• The Point of contact with Stakeholders for all facilities / real-estate related issues - Managing the lease contract and, its terms
• Supervising and auditing the day-to-day operation.
• Created management reports outlining important facility statistics.
• Created sustainable improvement initiatives for efficient use of energy.
• Led facility management staff and consultants in producing business plan that focused on facility operations.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Responded to building emergencies and managed repairs.
• Drove continuous improvement of processes and systems operation.
• Supervised staff of 40 in day-to-day activities.
• Conducted inspections of facility grounds, external structure, systems, and equipment.
• Controlled expenses to meet budget requirements.

- Responsible for managing property maintenance.

- Responsible for managing physical security.

- Responsible for managing janitorial services of the building.

- Responsible for controlling facilities budget.

- Handling all facilities purchases.

- Responsible for managing the catering service, and ensuring that we are achieving the best quality for employees.

- Experienced in using the facility management application IBM Maximo and, HP service manager.

- Controlling all facilities assets.

- Controlling liquidated asset`s ware house.

- Projects management.

- Space planning

- Department budget forecast.

• Responsible for maintaining all requests on facilities help desk application
• Follow up on all maintenance duties
• Ensuring the quality of all services company which we contracted with
• (Security, cleanness, and maintenance)
• Responsible for all social activities (employees birthdays celebration, events organizing
• I am in charge of operator and receptionist; prepare all reports related to costs of my duties, and comparisons reports.
• Pushed contractors and vendors to complete projects within specified timelines.
• Prepared action plans to establish procedures for various emergency situations.
• Communicated with general managers and facility teams regarding upcoming repairs and projects.
• Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
• Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.

• Confirmed appointments, communicated with clients and updated client records.
• Managed multiple tasks and met time-sensitive deadlines.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Scheduled and confirmed appointments and meetings for senior management team.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Responded to inquiries from callers seeking information.
• Supported various administrative duties by proofreading, transcribing and invoicing.
• Kept reception area clean and neat to give visitors positive first impression.
• Aggregated and prepared documentation and reports for office meetings, distribution and filing.